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    Learning and Development Analyst - Burnaby, Canada - CB Canada

    CB Canada
    CB Canada Burnaby, Canada

    4 days ago

    Cb Canada background
    Description

    Learning and Development Analyst

    On behalf of our client, Procom is currently seeking a Learning and Development Analyst.

    Learning and Development Analyst Job Duties:

    • Work with Senior Change Lead, Senior PMs and managers to identify learning needs and design effective training programs
    • Document learning needs assessment and training plan
    • Work with managers to develop training schedule
    • Prepare educational material such as online learning module, learning aids, user guides, videos, etc.
    • Coordinate with PHSA corporate Learning & Development team as required.
    • Work with the Senior Change Lead to manage overall training resources, assets and knowledge base
    • Conduct seminars, workshops, and individual training sessions, online or in-person (most likely online)
    • Provide support to product team, subject-matter experts and local peer support resources to ensure a successful product launch
    • Work with product team to build and validate all training / educational materials
    • Conduct evaluations to identify areas of improvement
    • Monitor employee performance and response to training
    • Liaise with IMITS Communications to develop and execute effective communications and change management plans (including engagement with Business/Clinical Working Group (BWG), governance and site sponsors as required).
    • Support the Senior Change Lead in developing an engagement strategy, plan and schedule to support the technology, training and deployment activities.
    • Provide thought leadership to support communication and artifacts for readiness activities and transition to sustainment including Service desk and NTT where appropriate.
    • Work with Cloud Services Leadership and all relevant stakeholder teams to identify, document, manage, and resolve issues and risks identified including mitigating change and training impacts.
    • Support communications and distribution of engagement toolkits (including templates, key messages, etc.).
    • Support other Cloud Services change management team members (e.g. change and communications analyst(s) and testers)

    Other responsibilities include, but are not limited to, the following:

    • Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups.
    • Facilitate meetings (inclusive of agenda, minutes and other meeting materials)
    • Produce presentation and training materials / videos, status reports, etc. and other related administrative tasks
    • Other duties as assigned.
    Learning and Development Analyst Mandatory Skills:

    Critical / Mandatory skillset:


    • Understanding of effective teaching methodologies and tools


    • Minimum two (2) years' experience as a trainer, corporate training analyst, or related position.

    • Demonstrated ability to drive adoption through change management methodologies, communication and education.


    • Willingness to keep current with new techniques and technologies in corporate teaching


    • Proven communication, presentation and public speaking skills


    • Excellent verbal and written communication skills, including expertise in technical writing. Instructional design experience is an asset.


    • Good interpersonal skills and communication with all levels of management


    • Critical thinking and decision making

    • Ability to take ownership and independently drive progress.
    • Strong interpersonal skills to effectively facilitate discussions with a diverse group of stakeholders, users, etc.


    • Experience with technologies and best practices for instructional manuals and teaching platforms


    • Strong organizational skills with the ability to multitask, prioritize, and manage time efficiently to deliver on time and on budget


    • Excellent leadership, team building, and collaboration skills


    • Able to analyze problems and strategize for better solutions


    • Proficient computer skills with Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

    Desirable skillset:


    • 2+ years of experience with BC Health Authorities


    • Certification from a training association is an asset


    • Degree/Diploma in Communications, Business Administration or related field


    • Working knowledge of hospital/clinical systems, care delivery processes, clinical roles, policies, and standards preferably gained in the PHSA, PHC or VCH environment


    • Strong demonstrated experience in developing and implementing clinical change management and communications plans


    • Ability to adapt evolving technology requirements as they are introduced during the project and applying these into a clinical context to meet user requirements


    • Demonstrated ability to manage multiple clinical and business stakeholders and meet deadlines in a fast-paced work environment


    • Ability to translate and express clinical, process and technical problems, outcomes and benefits using layperson terms


    • Strong preference will be given to candidates that have direct experience designing and implementing training strategies that support adoption in a large, complex multi-stakeholder environment

    References (supervisor level) will be requested and checked for all past BC Health Authority experience (within last 5 years)

    Learning and Development Analyst Work Assignment Length:

    February with possible long extensions

    Learning and Development Analyst Start Date:

    ASAP

    Learning and Development Analyst Assignment Location:

    • Interviews are anticipated to be scheduled from from Oct 4th to 7th, 2022

    Candidates must be located within British Columbia's Greater Vancouver area ( Full vaccination proof is mandatory)

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