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    Product Engineer - Toronto, ON, Canada - Intercom

    Intercom
    Intercom Toronto, ON, Canada

    1 week ago

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    Description
    Intercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support. Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike. Shipping over 200 product improvements every year, Intercom is bringing AI features to market before anyone else.

    You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

    You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy.

    Contribute to our technical architecture as we grow.
    # Contribute to all phases of software development including ideation, prototyping, design, and implementation.
    # Raise the bar for technical standards, performance, reliability, and operational excellence.

    Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn't need to be a language that we use here 2+ years of experience as the primary technical leader for a team.

    We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.

    Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.

    Open vacation policy and flexible holidays so you can take time off when you need it.
    MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done.


    Working Policies:
    Intercom has a hybrid working policy.

    We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.

    We expect employees to be in the office at least two days per week.
    Intercom values diversity and is committed to a policy of Equal Employment Opportunity.

    Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

    #
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