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    Consultant Workforce Manager - Montréal, QC, Canada - ADP, Inc.

    ADP, Inc.
    ADP, Inc. Montréal, QC, Canada

    1 week ago

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    Description
    ADP recrute un consultant en gestion des effectifs. Dans ce poste, vous serez responsable de mettre en œuvre et de soutenir la solution ADP Workforce Manager afin d'atteindre tous les indicateurs de performance clés du département, en fournissant avec succès des services de conseil et d'implantation aux clients ADP, conformément aux normes et délais convenus.
    Vous agirez en tant que lien fonctionnel et technique entre ADP et le client.
    Il s'agit d'un poste orienté client, vous interagirez directement avec les clients, gérerez les conversations, la collecte de données et effectuerez les activités nécessaires avec le client pour les migrations de projets. Nous nous efforçons de faire en sorte que chaque interaction soit guidée par nos valeurs fondamentales : Expertise visionnaire, L'intégrité avant tout, Excellence du service, Inspiration de l'innovation, Chaque personne compte, Axé sur les résultats et Responsabilité sociale.
    Concevoir et documenter la solution du client, y compris les exigences commerciales, les spécifications d'interface et toutes autres spécifications requises selon la méthodologie et la portée du projet d'ADP.
    Prendre en charge la configuration et travailler avec d'autres équipes/domaines pour livrer et effectuer des tests unitaires du système tel que conçu.
    Guider le client dans la préparation des activités de test (scripts de test, scénarios).
    Soutenir les clients lors des phases d'Acceptation Utilisateur, de Test Parallèle et de Mise en service.
    Soutenir la prestation de formation.
    Soutenir les activités de migration de données telles que le nettoyage, la cartographie et la conversion des données.
    Assurer la transmission à l'équipe des services aux clients conformément à la méthodologie de transfert d'ADP.
    Solide connaissance des systèmes de paie, de ressources humaines et de gestion du temps.
    Expérience de l'animation de sessions de formation/de présentation de solutions.
    Diplôme d'études supérieures dans un domaine connexe préféré.
    Achèvement de la formation UKG Workforce Central / Workforce Dimensions ou ADP Workforce Manager.
    Rôle technique dans un environnement de mise en œuvre, de service client ou de service à la clientèle.
    Compétences avancées en Microsoft PowerPoint, Excel et Word.
    Gestion des risques et conformité
    Gestion de projet
    Gestion des parties prenantes
    Rapports et analyses
    In this position, you will Implement and support the ADP Workforce Manager Solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
    Act as functional and technical liaison between ADP and the client.
    This is a client facing role, you will connect with clients directly, manage conversations, data collation, and perform necessary activities with the client for the migrations of projects. We strive for every interaction to be driven by ourCOREvalues:Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
    Design and document the client's solution including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope.
    * Take ownership of the configuration and work with other teams/streams/areas to deliver and unit test the system as designed.
    * Provide guidance to the client in preparing testing activities (test scripts, scenarios).
    * Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
    * Support training delivery.
    * Support data migration activities like data cleansing, mapping and conversion.
    * Ensure handover to client services following ADP handover methodology.
    * Demonstrated experience in an Implementation role.
    * Strong knowledge of Payroll, Human Resources of Time Management systems.
    * Experience conducting training/solution walkthrough sessions.
    * Tertiary qualification in a related field preferred.
    *Completion of UKG Workforce Central / Workforce Dimensions or ADP Workforce Manager training.
    *Technical role in an implementation, client service, or customer service environment.
    *Advanced Microsoft PowerPoint, Excel, and Word skills

    End to End Implementation
    * Risk Management & Compliance
    * Project Management
    * Stakeholder Management
    * Reporting & Analysis
    * Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
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