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    Chief Human Resource Officer - Toronto, ON, Canada - Stonewood Group Inc.

    Stonewood Group Inc.
    Stonewood Group Inc. Toronto, ON, Canada

    2 weeks ago

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    Description

    Digital's share of total retail sales continues to rise exponentially as shoppers get increasingly comfortable purchasing online and retailers fine-tune their eCommerce operations to deliver goods more quickly and efficiently.

    COVID-19 magnified those trend lines in a big way with $1 in $5 spent on retail purchases during the past quarter coming from online orders.

    Retail sales from worldwide eCommerce are now forecast to grow from $3.It is the only end-to-end commerce services provider that supports clients from strategy, platform selection, deployment, and hosting through to ongoing support: a single expert resource to help companies succeed in an ever-changing digital commerce landscape.

    The firm's solutions start with reliable, world-class Commerce and MDM platforms fitting a variety of client needs, situations, and budgets.

    They culminate in frictionless commerce. Over 200 market-leading brands and forward-thinking B2C and B2B companies, including many Fortune 1000 companies agree.

    It is expected that staff will double or triple in the next few years necessitating the firm to be agile and effective in areas such as organizational design, corporate culture, employee experience, talent acquisition, training and development, post M&A integration etc etc etc.

    These will be among the primary responsibilities of the new CHRO.
    Our client is headquartered in Toronto with offices, staff and customers in the Americas, EMEA, and APAC. The company is listed on the Toronto Stock Exchange (TSX).

    Reporting to the CEO, the CHRO will be responsible for designing and cultivating an agile, scalable work environment that attracts, organizes, motivates and retains the Company's human capital.

    This will include guiding and supporting the business on all HR matters to meet its strategic goals for profitability and growth.

    The CHRO will act as an organizational architect and business partner to the Company's senior leadership team.

    The CHRO will lead the development and implementation of best-in-class HR policies, programs and procedures to serve the business in becoming a "Best in Class" employer of choice.

    Drive a Best in Class HR Organization
    Establish benchmarks for organizational effectiveness, employee performance, training and career development, health and benefits, employee relations

    Lead the development of, effectively manage and integrate HR policies and programs including performance reviews, succession planning, career development, performance management, goal setting and reviews, training and mentoring, employee benefits, employee handbook etc.

    Work with the Compensation Committee on executive compensation and employment agreements, employee incentive programs, succession planning and related projects
    Lead and inspire best-in-class HR team to support the successful delivery of the Company's strategic growth plans, vision and mission
    Manage compensation and other HR Programs, processes and initiatives covering all geographical regions in which the firm has staff
    Establish an HR culture of continuous improvement
    Work with the CEO to define and effectively communicate Company values to drive culture of service, professionalism and performance excellence
    Manage Talent and Performance Management
    Develop HR strategies to identify and address competency, knowledge, talent and performance gaps. Drive effective strategy to re-skill staff where market changes demand new skill sets
    Develop recruitment and retention strategies to attract and retain top talent globally
    Establish employee performance metrics, career development and succession plans
    Assess and upgrade current training programs; Develop and manage a broadly-based talent management and development program, focusing on career development and succession planning; Create performance evaluation standards; establish and drive compliance for timely annualized performance reviews
    Assist with due diligence on acquisitions and advise on ensuing integration strategies

    Develop and lead an employee engagement plan including, field employee surveys to assess and monitor employee engagement on key initiatives, e.g.

    safety, and culture
    Manage employee relations from onboarding, disputes, terminations, health and safety, employee training, and employee related legal compliance.
    Key Performance Deliverables
    Specific measures of performance will be discussed and agreed upon with the successful candidate.

    Able to stand back from immediate problems in order to focus on more far-reaching ideas.
    Planning & Objective Setting

    Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.

    Demonstrates critical technical or professional knowledge/skills related to the role; Expands technical knowledge/skills and keeps up-to-date in own area of expertise.

    Attentive to the internal politics and alert to shifting interpersonal dynamics; Establishes the necessary support networks and cross-functional relationships through rapport building; Helps to create a sense of team spirit and harmonious relations through cooperation and support.

    The following indicates specific industry, academic and functional experience/qualifications that are important to the successful achievement of the identified responsibilities and performance deliverables:

    ~10 years + of strategic progressive HR and functional leadership experience
    ~ Bachelor's or advanced degree with a focus on business, OD or HR
    ~ Proven track-record and experience partnering with the business and senior leadership team to influence and effect change
    ~ Tech sector experience a strong preference
    ~ Experience with the judicious introduction of talent management and HR processes to help businesses scale and mature
    ~ Experience planning and leading integration efforts pre and post M&A transactions
    ~ A strong business orientation and business enabler with record of building and nurturing strong cross-functional working relationships
    ~
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