- Collaborate with the Store Manager to align on business needs and strategies, while demonstrating sales leadership through active floor presence and role modeling (70% of the time)
- Ensure all employees deliver a top-tier customer experience, proactively addressing and resolving any concerns related to vehicle quality and preparation
- Recruit, train, and develop management and staff, maintaining prompt position fulfillment, providing ongoing performance evaluation, and ensuring adherence to Tesla's policies and procedures
- Uphold brand standards through facility maintenance, showroom presentation, and cost control, while ensuring compliance with Tesla's dress code and grooming guidelines
- Bachelor's Degree, 2+ years applicable experience, proven track record to meet or exceed goals, or equivalent
- Self-starting entrepreneur with exceptional management skills, great attention to detail, and ability to prioritize multiple projects while adhering to business-critical deadlines
- Excellent written and verbal communication skills with a dedicated and ethical approach to sales and sales operations
- Ability to develop collaborative relationships and act as a well-respected, trusted partner
- Ability to work evenings and weekends in a retail environment, ability to relocate as needed
- Valid driver's license in country of employment and ability to obtain appropriate state licensing, where applicable
-
Customer Experience Manager
21 hours ago
Michaels of Canada, ULC. Port Coquitlam, CanadaStore - VAN-PORT COQUITLAM, BC · We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world · Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to cre ...
-
Manager, Customer Experience
1 day ago
FortisBC Burnaby, Canada**Branch**: Gas · **Affiliation**: Management & Exempt · **Employment Status**: Full-Time Regular · **Workplace Flexibility**: Yes · **Posting End Date**: Open until filled · We're a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by pr ...
-
Manager, Customer Experience
1 day ago
TD Bank Burnaby, Canada402357BR · Retail Banking - Management · Burnaby, BC · March 9, 2023 · Company Overview · Department Overview · At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long · - lasting relationships with our customers. By understanding their needs and pro ...
-
Shopping Experience Manager
7 minutes ago
IKEA Richmond, CanadaWhat you'll need to have · - You are passionate about people, business, IKEA's leadership approach and continuously driving better performance. · - You know what it's like to work in a matrixed organization where you have multiple internal and external stakeholders, whom you must ...
-
Customer Experience Manager
21 hours ago
Victoria's Secret Vancouver, Canada**Description** · **A** **Victoria's Secret & Co Customer Experience Manager** is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. · **Primary Responsibility**: · The Customer Experie ...
-
Manager, Employee Experience
1 day ago
Corpay Vancouver, CanadaManager - HR Employee Experience · What We Need · Corpay is currently looking to hire a Manager - HR Employee Experience within our Human Resources division. This position falls under our Corporate Overhead line of business and is located in San Mateo, CA, Beaverton, OR or Vancou ...
-
Guest Experience Manager
5 minutes ago
Greater Vancouver Zoo Aldergrove, Canada**Position**:Guest Experience Manager · **Department**:Guest Experience - Customer Service, Education and Groundskeeping · **Reports to**:General Manager · **Position Requirements**: · The Guest Experience Manager is responsible for overseeing all the GVZoo daily operations and e ...
-
Manager, Employee Experience
1 day ago
Corpay Vancouver, CanadaManager - HR Employee Experience · What We Need · Corpay is currently looking to hire a Manager - HR Employee Experience within our Human Resources division. This position falls under our Corporate Overhead line of business and is located in San Mateo, CA, Beaverton, OR or Vancou ...
-
Manager, Customer Experience
1 day ago
TD Bank Vancouver, Canada**TD Description** · Stay current and competitive. Carve out a career for yourself. Grow with us. · **Department Overview** · At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long · - lasting relationships with our customers. By understanding their ...
-
Custom Experience Manager Pt
6 minutes ago
Michaels of Canada, ULC. Burnaby, CanadaStore - VAN-BURNABY, BC · We're here for the Makers Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world · Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, in ...
-
Manager, Guest Experience Centre
6 minutes ago
Rocky Mountaineer Vancouver, Canada**Purpose** · Reporting to the Director, Global Reservations, this position on the Global Reservations Team plays a key role in delivery of service excellence for guests during travel and post-travel. It is responsible for the development and delivery of guest care programs and m ...
-
Customer Experience Front End Assistant Manager
7 minutes ago
Walmart Canada Langley, Canada**Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. · **What you'll do...**: · 1. As a member of the Store Management Team drive ...
-
Operations Manager with estimating experience
17 hours ago
The Grounds Guys Surrey, CanadaHere's the deal: we're awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you're ready to take the next step in your career t ...
-
Customer Experience Digital Transformation Manager
21 hours ago
Flair Airlines Ltd. Richmond, Canada**Want to be part of a team that's changing the way Canada travels?** · As Canada's largest independent ultra-low-cost airline, that's exactly what we're doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of "those other airlines", ...
-
Risk Advisor
21 hours ago
School District #36 (Surrey) Surrey, CanadaThe Surrey School District respectfully acknowledges that our schools reside on the traditional, unceded, and shared territories of Coast Salish peoples: The q? íc?? y? - Katzie, the q'wa: n??'?n? - Kwantlen and the SEMYOME - Semiahmoo First Nations, who have been stewards of thi ...
-
Dental Office Manager
6 minutes ago
123Dentist Surrey, CanadaCome join our amazing, growing, passionate team **Southridge Dental**, as our new Dental Office Manager. We are searching for an organized, experienced **Office Manager** on **a full-time** **basis** who will oversee and ensure the dental office operates efficiently. · **The idea ...
-
Lead, Health Informatics
21 hours ago
Fraser Health Surrey, CanadaSalary range: The salary range for this position is CAD $ $63.45 / hour Why Fraser Health?: · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the C ...
-
Restaurant Manager
21 hours ago
Combine Cafe & Bar Surrey, CanadaRole Summary · Reporting to the Operations Manager, you will be responsible for the management of all aspects of the business, executing flawless dining experiences for our guests. As you supervise the daily operations, you will consistently ensure that all team members deliver p ...
-
Manager, IT Project Delivery
6 minutes ago
Sunrise Farms Surrey, Canada**Sunrise Farms** is a group of companies with primary focus in the poultry industry. · From our hatcheries to our "ready to eat" state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the Canadi ...
-
Sales - Sales Manager
1 day ago
The Jim Pattison Auto Group Surrey, CanadaThe Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. · The Jim Pattison Auto Group's relentless commitment to customer satisfaction has allowed us to gro ...
Customer Experience Manager - Surrey, Canada - Tesla
Description
What to ExpectOur Customer Experience Managers are seasoned retail leaders with natural charisma. In this role, you will collaborate with the Store Leader to recruit, train, develop, and manage a dynamic store team, contributing to Tesla's mission of accelerating the world's transition to sustainable energy. Your responsibilities include guiding your team through training, coaching, and motivating, while also analyzing sales performance. Identifying local market events to enhance Tesla's brand exposure and foster new owners is a key aspect of the role.
Success is measured by achieving cumulative store sales targets, driving optimal team performance, and maintaining smooth store operations. To excel at Tesla, you must be energetic, highly organized, and deeply committed to sustainable energy. While individual contributions are valued, teamwork is crucial for achieving the highest level of success. Recognition is reserved for those who empower their team, contributing to collective success.
What You'll Do