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    Sales & Events Coordinator Westin Calgary AirportCalgary, Alberta Canada - Pomeroy Lodging LP

    Pomeroy Lodging LP
    Pomeroy Lodging LP Calgary, Canada

    1 week ago

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    Description

    Job Description

    We are looking for a Sales & Events Coordinator to join our team

    Are you an detail orietented and energetic individual who thrives in social settings? This is the perfect job for you

    Achieving Excellence

    As the Sales and Events Coordinator, you are authorized to deliver memorable and successful events that meet our guests' expectations and contribute to the overall success and reputation of our organization. Your role is very important because you are responsible for building rapport and loyalty with clients and planning, organizing, and executing all catering events. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

    Our Perks

  • We offer top of the line wages.
  • Growth and development opportunities, both personal and professional.
  • Supportive and collaborative environment.

    • Key Focuses

  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, copying).
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
  • Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials).
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, and special events).
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    • Experiences/Passions/Education

  • High school diploma required.
  • Hospitality or Sales and Marketing Diploma/Degree is an asset.
  • Minimum six (6) months experience in hospitality, sales, marketing or accounts payable/receivable.

    • Working Conditions

    This position will be based in a fast-paced office environment with office hours Monday to Friday, 8 am – 5 pm. With occasional weekends and evenings on-site to support social functions or meetings and to meet with the convenor and ensure a smooth event. This role will demand the ability to multi-task and keep organized, with the focus being on incoming calls.

    About Westin

    At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We offer our guests countless opportunities to maintain their well being while restoring a sense of control so that they leave feeling better than when they arrived. We are looking for enthusiastic candidates who are willing to be a part of the most preeminent wellness brand in hospitality, empowering guests to enhance their well being when they need it most.

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