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    Enterprise Application Administrator - Vancouver, BC, Canada - Fast + Epp

    Fast + Epp
    Fast + Epp Vancouver, BC, Canada

    1 week ago

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    Description
    We are hiring for an IT Administrator based out of our Vancouver office. This role is responsible for ensuring uptime, integrity, and security of Fast + Epp IT systems and software.

    This role plans, implements, and maintains the company IT infrastructure, including servers, systems, networks, and software - you would additionally play a key role in managing user access controls, data backups, and disaster recovery procedures to safeguard critical data and support business continuity efforts.

    The IT Administrator is responsible for proactive monitoring, troubleshooting, and optimizing IT resources to ensure a reliable and efficient IT environment.

    At Fast + Epp, our core purpose is to advance structural design and propel architectural imagination.

    We strive to manifest this core purpose in the designs we produce, the community we have created in our company culture, and the professional development we provide for our staff and their careers.

    Manage deployment, monitoring, maintenance, upgrade, and support of all IT systems, including servers, switches, firewalls, wireless access points, PCs, operating systems, and software applications
    Perform regular maintenance tasks to ensure reliable, secure and efficient operation of systems and networks
    Recommend, develop, plan, manage, implement, and fully document information security projects and processes
    Monitor systems and networks for alerts, taking action to resolve and/or escalate
    Deploy, configure and manage software via Microsoft InTune
    Manage and complete technical projects
    Manage help desk and work on complex tickets
    Provide guidance and technical expertise to team members
    Coordinate technical support visits across all offices
    Ensure proper technical documentation is in-place and up to date

    Participate in the employee onboarding process by setting up new users and ensuring they have appropriate access to the needed hardware and software and facilitating an IT orientation session with new employees.

    Managing the IT components of employee offboarding
    Manage technical vendor relationship and vendor escalations
    Hardware and software asset management
    Evaluate and recommend hardware and software purchases
    Assist Director of Operations with setting and managing the IT budget; and leading the annual computer refresh program
    Work with all departments to understand their technology and software needs and expectations.
    Design and maintain software roadmap
    3+ years experience as an IT Administrator, IT Coordinator, Systems Administrator or similar role
    ~ Experience supporting Microsoft environments including Active Directory, O365, Azure (Intune deployments), Teams and Exchange. SharePoint experience is an asset.
    ~ Solid understanding of infrastructure architecture, networking, virtualization, identity, security and storage
    ~ Experience with backup management, upgrading systems and applications, patch management, performance tuning, monitoring, alerting and disaster recovery.
    ~ Good understanding of network components switches, routers, firewalls, VPN tunnels and configuration of end user devices and wireless access points.
    ~ Exceptional communication skills with ability to transform technical concepts and processes into clear, concise, straightforward language for non-technical people
    ~ We are also a collection of musicians, volunteers, amateur athletes, artists, parents and community members. We build our workplace culture through frequent socials, in-house soccer and softball teams, relay triathlon teams, weekly group hiking nights, and informal pub nights, to name a few. Our work days are flexible and fit with our lives outside of the office. As we continue to grow, we are committed to preserving our "design studio" atmosphere by encouraging our staff to be creative and forward thinking in all that they do.
    Work for an industry leader and contribute to exciting and challenging projects

    We want everyone at Fast + Epp to grow as professionals – whether you're an engineer, drafter, or part of our administrative team.

    We are continually looking for ways to mentor you inside our company and to support continued learning outside the office, including courses, conferences, exam preparation, and membership in professional organizations.

    Flexible working hours with the ability to utilize "Flex Time" for additional paid time off
    Senior level bonus plan
    Office closure between Christmas + New Year's Day
    Positive and collegial team and working atmosphere with fun social events
    Extended Health & Dental Plan, Health Spending Account, and RRSP Matching
    Original job IT Administrator posted on GrabJobs .
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