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    Dispute Management Team - Old Toronto, Canada - Intact Financial Corporation

    Intact Financial Corporation
    Intact Financial Corporation Old Toronto, Canada

    6 days ago

    Intact Financial Corporation background
    Description

    Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

    Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d'être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C'est notre promesse aux employés.

    Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

    Poursuivez votre lecture pour découvrir comment vous pouvez façonner l'avenir, réussir en équipe et évoluer avec nous.

    À propos du poste

    We're looking for a Claims Representative III, Accident Benefits, Dispute Management Team to join our growing team

    This is a 12-month secondment/contract opportunity.

    As a Claims Representative Level III, your work will have a big impact within the Dispute Management Team as you oversee disputes on Accident Benefit files. The successful candidate will have experience in handling accident benefits claims and possess a strong understanding of current and past legislations and regulations. You will manage, on a task basis, disputes within the LAT (Licence Appeal Tribunal). You must be detail oriented, exhibit effective communication skills along with strong problem solving and negotiation abilities. As a Claims Representative III, you will utilize your expertise to provide mentoring and coaching throughout the Accident Benefit Department in support of staff development.

    If you enjoy collaboration and have a keen focus providing customer service excellence, this role may be for you We offer a hybrid working environment with support and training.

    Locations can be in either Ottawa, Ajax, Mississauga, Toronto, Richmond Hill and London offices.

    What you'll do here:

    • Participate in the management of routine and moderately complex files through the dispute process.
    • Represent the company in the negotiation and settlement process at the License Appeal Tribunal.
    • Attend License Appeal Tribunal case conferences and hearings.
    • Demonstrate exposure recognition through proactive file handling with strong analysis.
    • Communicate in a timely and respectful manner with the lawyers.
    • Instruct Counsel on files in dispute.
    • Conduct investigations and identify additional information such as an independent medical examination, customer medical or employment history required to clarify and/or justify a claim.
    • Liaising with Technical Services to ensure appropriate action and is in place where appropriate.
    • Collaboration and networking with different business units.
    • Participate in Large Loss Meetings on files where appropriate.
    • Complete training and coaching initiatives.
    • Handle a regular intake of task assignments of License Appeal Tribunal disputes.

    What you bring to the table:

    • University Degree or any combination of training and experience deemed relevant for the role.
    • Minimum 2 + years of Accident Benefit claims handling experience, with a thorough knowledge of the Statutory Accident Benefits Schedule and a working knowledge of the License Appeal Tribunal.
    • Knowledge of provincial legislation governing auto insurance, with ancillary legislation.
    • Excellent communication and interpersonal skills with all levels of staff and customers.
    • Strong negotiation skills.
    • Excellent customer service skills.
    • Mediation Alternative Dispute Resolution Certificate is considered an asset.

    This posting expires 19/June/2024 at 11:59pm EST

    #LI-Hybrid

    #LI-MS1

    Ce que nous offrons

    En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre temporaire de notre équipe :

    • Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
    • Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
    • Un écosystème d'apprentissage dynamique en milieu de travail, offrant des parcours d'apprentissage, du contenu interactif en ligne et des programmes inspirants
    • Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de développement
    • Un programme d'action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

    Égalité d'accès à l'emploi

    Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

    Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n'hésitez pas à nous le dire quand nous vous ferons part d'une possibilité d'emploi. Nous travaillerons avec vous pour répondre à vos besoins.

    Cliquer ici pour d'autres informations importantes sur le processus d'embauche, y compris la vérification des antécédents, les candidats internes et le droit de travailler au Canada.

    Si vous travaillez pour Intact ou belairdirect, veuillez postuler en utilisant Contact Pour vous.


    #J-18808-Ljbffr
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