Manager, Data Operations - Hamilton, ON, Canada - Allergan

Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on Twitter , Facebook , Instagram , YouTube and LinkedIn .

Job Description

The Marketing Analytics and Business Insights (MABI) function supports AbbVie's US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we'd love for you to join us.

If you live and breathe all things Data and Digital, then we want to talk to you We're on a mission to advance and transform data-driven marketing capabilities in the pharmaceutical industry. This is an amazing opportunity for an individual that has a passion for "Making Possibilities Real" to harness the power of data and drive value to the business. In this role, you will be responsible for ensuring the quality and standardization of Performance and NPP data deliverables acquired and integrated across all AbbVie's Collaboration products. You will also be providing analytics support for Data Integrations related to new data sources that we acquire and integrate with existing AbbVie Sources. You will work closely with the MABI and Performance Ops team to understand data needs and requirements, Data Governance Office to implement a robust Data Quality Framework, update, and manage domain metadata, and spearhead data quality issue resolution in collaboration with BTS (IT) and source data providers.

Key Responsibilities:

• Lead the implementation of a scalable data operations framework that enhances data quality, improves speed of data integrations, and provides standardization across AbbVie Collab brands.
• Develop and maintain a deep understanding of the wide spectrum of data represented in the HCP and Account ecosystems across different domains and archetypes.
• Run frequent DQM processes to validate existing performance data used for Analytics, Reporting and Performance measurement.
• Document metric requirements, data lineage, and ETL pipelines to meet business needs.
• Implement the data governance framework ensuring transparency and trust in data and metric logic with our Collab partners.
• Serve as the SME of Performance and NPP data and data providers for HCP and Account level data.
• Create data inventories, catalogs & definitions repository to ensure data accessibility, visibility and understanding is supported across all stakeholders within AbbVie and our Collab partners.
• As part of AbbVie's current and future acquisition of new commercial products, lead data operations to ensure Business Continuity while data is integrated with AbbVie ecosystems.
• Perform analysis to evaluate new data sources that we plan to integrate with existing AbbVie ecosystems.
• Build and maintain relationships with AbbVie BTS team and Data Technology teams with AbbVie's collab partners.
• Build and maintain relationships with providers of data to ensure ongoing relevance and quality of acquired data. Coordinate feedback from data consumers to ensure ongoing quality and relevance of purchased data.

Qualifications

• Bachelor's degree required.
• 5+ years of professional experience
• 3+ years of related industry experience in marketing analytics, data operations and/or BI.
• Experience in analyzing and processing different types of data used in the pharmaceutical industry including data from internal systems like call activity and speaker programs, as well as syndicated data from third party vendors such as IQVIA, Symphony Health, patient level data, Affiliations, and specialty pharmacy data across retail and non-retail business channels.
• Strong working knowledge and experience of working with SQL, Python and Power BI/Tableau/Datorama
• Experience working in a matrixed environment across commercial and marketing stakeholders.
• Experience in business and/or analytics consulting roles for technology services.
• Strong communication skills, written and verbal.
• Project management experience; solid attention to detail and operational focus.
• Proven ability to influence the development of IT processes required to support analytic data consumption.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemay ultimatelypay more or less than the posted range. This range may be modified in thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible to participate in our short-term incentiveprograms.
• This job is eligible to participate in our long-term incentiveprograms

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employee remains in the Company's sole andabsolutediscretion unless and until paid andmay be modified at the Company's sole and absolute discretion, consistent withapplicable law.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.