Jobs
>
Customer Service Representative
>
Kitchener

    Customer Service Representative - Kitchener, Canada - CRH

    CRH
    CRH Kitchener, Canada

    5 days ago

    Default job background
    Description

    Job ID:

    Work Type: Contract

    It is a great time to join the CRH Canada team CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.


    We are building a world- class team. Make your mark


    You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.

    Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team

    Who we are
    Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in Southern Ontario.Our network of 28 plants and over 400 ready-mix trucks provide a variety of standard and custom concrete mixes to meet technical specifications for commercial, industrial, institutional, and residential construction customers. We have earned our reputation as one of the most trusted, experienced, and quality-driven concrete suppliers in Canada, with over 100 years of service in the building materials industry.

    CRH is a leading provider of building materials solutions that build, connect and improve our world. Employing 78,500 people at 3,390 operating locations in 29 countries, CRH has market leadership positions in both North America and Europe.

    Location: Kitchener, ON
    Term: This is a one year contract

    Job Responsibilities:

    • Reporting to the CSR Lead, the Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience throughout the dispatching process
    • Various administrative duties may be assigned based on departmental needs
    • Serve as the main point of contact for account and COD customers throughout the ordering process, receiving approximately 80 to 100 calls per day.
    • Accurately enter new orders and changes in the Command Concrete dispatching software.
    • Respond to customer inquiries and provide customers with updated information regarding their deliveries in an efficient and professional manner.
    • Distribute orders among various concrete plants based on the project location, fleet limitations and product availability within the delivery region.
    • Handle customer concerns and complaints by troubleshooting service and quality related issues; providing real-time solutions to satisfy the customer's needs.
    • Uphold the company's commitment to Environmental and Health & Safety.

    Requirements:

    • High School Diploma
    • 1-3 years of work experience
    • Related construction field experience is an asset
    • Computer Proficiency – experience with Microsoft Office and Google Maps; Command Concrete is an asset

    Visit our website for more information:

    CRH Canada Group Inc. recognizes Canada's diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

  • Belron Canada

    Customer Service Representative

    1 week ago

    Belron Canada Waterloo, Canada

    Ready to tap into your best and drive your career forward? · Automotive glass technology is helping transform how we experience the road. At Belron Canada, we take this seriously, which is why we invest tirelessly on developing, certifying and advancing an elite force of highly t ...

  • U-Haul

    Customer Service Representative

    1 week ago

    U-Haul Kitchener, Canada

    **Customer Service Representative**: · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to b ...

  • Dufferin Concrete - A CRH Company

    Customer Service Representative

    6 days ago

    Dufferin Concrete - A CRH Company Kitchener, Canada

    Job ID: 487945 · Work Type: Contract · Dufferin Concrete, A CRH Company is currently hiring a **Customer Service Representative** to join their growing team · **Who we are** · Recognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, ...

  • Kitchener Collision Repair Experts

    Customer Service Representative

    5 days ago

    Kitchener Collision Repair Experts Kitchener, Canada

    _**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team**_ · Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. · **Duties**: · Greets customers upon int ...

  • Keystone Western

    Customer Service Representative

    1 week ago

    Keystone Western Waterloo, Canada

    **JOB TITLE**: Customer Service Representative - Motorsports · **REPORTS TO**: Director of Motorsports · **OVERVIEW OF ROLE**: · In the role of Customer Service Representative**, **you will be expected to manage several aspects of the business related to load planning and all are ...

  • BFL Canada

    Client Service Representative

    1 week ago

    BFL Canada Waterloo, Canada

    Job Details · Description · **We offer more than a job, we offer a career** · - We support our employees to shape their career by encouraging continuing education and investing in training and development. · - We put our employees at the center of what we do to allow them to grow ...

  • BFL CANADA

    Client Service Representative

    1 week ago

    BFL CANADA Waterloo, Canada

    **We offer more than a job, we offer a career** · - We support our employees to shape their career by encouraging continuing education and investing in training and development. · - We put our employees at the center of what we do to allow them to grow personally and professional ...

  • Sun Life

    Image Services Representative

    5 days ago

    Sun Life Waterloo, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • MCAP

    Customer Service Representative

    1 week ago

    MCAP Waterloo, Canada

    **Customer Service Representative - Remote** · **MCAP at a Glance** · Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success At MCAP, your professional expertise, commitment to teamwork and ...

  • Conestoga College

    College Service Representative

    3 days ago

    Conestoga College Kitchener, Canada

    **Requisition Details**: · - **Job Title**:College Service Representative (2 Vacancies)**: · - **Requisition #**:24-0050**: · - **Campus**: Doon · - **Department**: Client Services & Student Fees · - **Payband**: E · - **Starting Rate**: $27.89 · - **Payband Range**: $ $32.31 · - ...

  • BMO Financial Group

    Customer Service Representative

    5 days ago

    BMO Financial Group Kitchener, Canada

    795 Ottawa St S Kitchener Ontario,N2E 0A5 · Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch a ...

  • University of Waterloo

    Client Service Representative

    2 days ago

    University of Waterloo Waterloo, Canada

    Overview: · The Client Support Representative provides a welcoming orientation to all front desk interactions appropriately solving the issue or referring to the right resource. Solving the issue often includes assisting clients with finding appropriate resources from the print c ...

  • Ontario Teachers Insurance Plan (OTIP)

    Disability Service Representative

    1 week ago

    Ontario Teachers Insurance Plan (OTIP) Waterloo, Canada

    Company Description · OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in ...

  • BFL Canada

    Client Service Representative

    3 days ago

    BFL Canada Waterloo, Canada

    Job Details · Description · **We offer more than a job, we offer a career** · - We support our employees to shape their career by encouraging continuing education and investing in training and development. · - We put our employees at the center of what we do to allow them to grow ...

  • Stemmler Meats & Cheese

    Customer Service Representative

    3 days ago

    Stemmler Meats & Cheese Waterloo, Canada

    **Help Wanted: Full-Time Customer Service Representative** · Come grow with us Stemmler Meats & Cheese is experiencing continuous growth and have an immediate opening for a full-time **Customer Service Representative **position in **Waterloo, ON**. Key Responsibilities and Qualif ...

  • Your Neighbourhood Credit Union

    Member Service Representative

    1 week ago

    Your Neighbourhood Credit Union Kitchener-Waterloo, Canada

    **Member Service Representative (MSR)** · Are you a community-minded person that's passionate about investing locally and giving back to your community? Do you like working with other awesome and like-minded people toward a common goal? · Here at YNCU, we are all about putting ou ...

  • MCAP

    Customer Service Representative

    1 week ago

    MCAP Waterloo, Canada

    **Customer Service Representative** · **MCAP at a Glance** · Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success At MCAP, your professional expertise, commitment to teamwork and passion f ...

  • U-Haul

    Customer Service Representative

    1 week ago

    U-Haul Kitchener, Canada

    **Customer Service Representative**: · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to b ...

  • demant

    Client Services Representative

    2 days ago

    demant Kitchener, Canada

    **Scope**: · Reporting to the Client Services Team Leader, the Client Services Representative is a hybrid role responsible for providing a high level of customer service support to the Company's customers to ensure customer satisfaction. · **Responsibilities**: · - Provide a high ...

  • Equitable Life of Canada

    Customer Service Representative

    3 days ago

    Equitable Life of Canada Waterloo, Canada

    At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth ...