- Responsible for the overall monitoring of the corporate POCT program, Quality, TAT and Instrumentation
- Provides guidance, training and coaching of new and current staff
- Establish and maintain a Quality Assurance Program
- Review the Quality Assurance processes, perform QA audits and initiate corrective actions or continual improvement processes as required
- Review of all Quality Control on an ongoing basis
- Schedule any required service repairs for equipment and maintain documentation
- Member of Laboratory Quality and Safety Committee, also POCT Utilization Committee
- Compile monthly MIS workload statistics as required
- Oversee and initiate evaluation of new technology, methods and POCT procedures and provide guidance on implementation
- Provides real time resolution and follow up of any POCT issues and complaints, either within the Laboratory or within the Hospital sites (or off- site locations)
- Working at each Mackenzie Health site will be required.
- Assist with establishing, documenting, implementing, maintaining and communicating a Quality Management System (QMS) to ensure that medical laboratory services meet regulatory/ professional requirements, the needs of patients and all personnel responsible for patient care, and to support continuous improvement
- Assist in the implementation of current applicable Accreditation Canada, Accreditation Canada Diagnostics Accreditation and ISO 15189PlusTM, Canadian Biosafety Standards and Guidelines, and Health Canada Standards as required within Department of Laboratory Medicine
- Help establishing Quality Indicators to evaluate QMS and leading quality meetings to review QMS performance
- Assist in the facilitation of external and internal audits and liaising with external accreditation bodies
- Experience in developing, writing, editing, and evaluating operational protocols, policies, safety procedures, and validation/verification reports What must you have?
- Graduate from a recognized Medical Laboratory Technology program and Canadian Society for Medical Laboratory Science (CSMLS) certification as a General Medical Laboratory Technologist (MLT)
- Member in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO)
- 5 years or more of hospital laboratory experience required
- Current Quality, Chemistry and POCT Laboratory (Hospital) experience required. What else do you bring?
- Demonstrated troubleshooting and problem solving skills, customer relationship building skills and the ability to interact well to others
- Proven interpersonal, oral and written communication skills
- Excellent interpersonal skills, demonstrated service-orientation
- Demonstrated leadership skills
- Proven analytic and problem solving skills, attention to detail, demonstrated ability to work independently
- Receptive to new ideas and change
- Demonstrated proficiency in software applications.
- Proven excellent attendance record.
- Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
- Ability to perform the essential duties of the job.
- Effectively uses empathy in interactions with others.
- Demonstrates behaviours consistent with Mackenzie Health's Commitment to Caring.
- Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
- Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
- . in healthcare preferred
- 1 – 2 years of progressive leadership preferred
- POCT Certificate and Quality Management Certificate or applicable education
- Previous experience with project management experience preferred*May be required to work at any site of Mackenzie Health
-
Technical Support Specialist
2 days ago
Inspur USA Inc. Richmond Hill, CanadaWe are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both internal employees and external customers on their technical ...
-
Underwriting Technical Specialist
2 days ago
Wawanesa Insurance North York, Canada**Date**:Mar 11, 2024 · **Location**: North York-Toronto, ON (Hybrid, CA · **Company**:Wawanesa Insurance · **Job ID**: 7772 · **Working Business Language**: English · **Salary**: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that ...
-
Technical Sales Specialist
18 hours ago
Spectank North York, CanadaEducation: Bachelor's degree · - Experience: 1 year to less than 2 years · **Work setting**: · - Urban area · **Tasks**: · - Promote sales to existing clients · - Identify and solicit potential clients · - Develop reports and proposals to illustrate benefits from use of good or s ...
-
Medical Device Technical Support Specialist
18 hours ago
Amico Richmond Hill, Canada**Medical Device Technical Support Specialist - Amico Clinical Solutions** · **Richmond Hill, ON** · **Position Summary**: · Technical support specialists are responsible for helping customers resolve technical issues they encounter with products or services. · **Job-specific Dut ...
-
Technical Specialist
2 days ago
Lightspeed Commerce Toronto, Canada**Hi there Thanks for stopping by** · Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place · We're looking for a **Technical Specialist** to join our Hospitality Support division. As a part of the team, your contrib ...
-
Technical Specialist
2 days ago
Lightspeed Toronto, CanadaHi there Thanks for stopping by · Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place · We're looking for a Technical Specialist to join our Hospitality Support division. As a part of the team, your contribution wi ...
-
Technical Specialist
18 hours ago
IFDS Group Toronto, Canada**Who we are** · With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, ...
-
Technical Specialist
1 day ago
Intangles Toronto, Canada**Title: Technical Specialist - Pre-Sale - Trucking Industry** · **Reports to**:Acting VP of Sales · **Job Summary**: · We are seeking a motivated and experienced Customer Solutions Specialist to interact with our customers both in person and online, enabling effective use of our ...
-
Technical Specialist
18 hours ago
Scotiabank Toronto, CanadaRequisition ID: 169661 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **Looking for a hybrid role? We have the job for you Our employees in hybrid roles can alternate between work from home & onsite in the office with th ...
-
Technical Support Specialist
1 day ago
Idealogical Systems Inc Markham, Canada**CAN'T GET ENOUGH OF THE IT WORLD BUT WANT A CHANGE IN SCENEARY?** · **Great opportunity to do IT in Tokyo for a great Canadian Company** · Well, we are looking for someone to join our Technical Service team in Tokyo. We are seeking someone who can have fun while working indepen ...
-
Technical Specialist
1 day ago
Canadian Blood Services Brampton, CanadaCanadian Blood Services is looking for a **Technical Specialist - Distribution** to join our dynamic **Donor Relations & Collections ONN** **team in Brampton. · **Job category**: Laboratory and phlebotomy · **Job posting ID**: 4622 · **Employment status**:Regular part-time · **Po ...
-
Technical Support Specialist
2 days ago
Fluidigm Markham, Canada**Job Description**: · **Would you like to join an innovative team driven by a bold vision - **_unleashing tools to accelerate breakthroughs in human health?_** · It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through com ...
-
Regional Technical Specialist
1 day ago
BlueCrest Toronto, CanadaBlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions—and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and ma ...
-
Regional Technical Specialist
1 day ago
BlueCrest Toronto, Canada Full timeJob Description · BlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions—and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be ...
-
Technical Specialist
1 week ago
ROSS Richmond Hill, ON, Canada InternshipSHIPOur client is currently seeking a Technical Support Analyst to join their team. The ideal candidate will have a combination of a strong technical background and experience working with customers in a support role. Responsible for supporting customers and/or service partners · Re ...
-
Technical Support Specialist
18 hours ago
Pong Game Studios Woodbridge, Canada**_Technical Support Specialist_** · Pong Game Studios is an interactive social and mobile game company located in Woodbridge, Ontario. Known for our fun and collaborative culture, we're a group of talented software engineers, game designers, artists, producers, analytical expert ...
-
Technical Training Specialist
2 days ago
KUBRA Greater Toronto Area, CanadaOverview: · KUBRA is looking for an ambitious, innovative Technical Training Specialist to join the team · As Technical Training Specialist, you will instruct and facilitate a breadth of Product, Service, and Industry leading material that covers both foundational and advanced co ...
-
Technical Product Specialist
1 day ago
Eaton Toronto, CanadaEaton's ES AMER PCS CA division is currently seeking a Technical Product Specialist. This role is located out of Toronto. · The Technical Product Specialist is responsible for providing timely and accurate drawings, materials information, engineering, pre and post shipment produc ...
-
Technical Support Specialist
1 day ago
Dentons Toronto, CanadaToronto, ON, CA- Mar 11, 2024Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned ...
-
Technical Support Specialist
1 day ago
Cohere Toronto, Canada**Who are we?** · - Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe t ...
Technical Specialist - Richmond Hill, Canada - Mackenzie Health
Description
Job DescriptionTechnical Specialist - Quality and Point of Care Technology Permanent Full-Time positoin The Technical Specialist, Quality and Point of Care Technology is an integrated member of the Laboratory Services team. This position is responsible for the overall monitoring and compliance of the POCT program across all Mackenzie Health locations and supports the Manage of Laboratory Services responsible for quality. Contribute to safe, quality care by
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.