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    Inside Sales Representative - London, Canada - Utilismart Corporation

    Utilismart Corporation
    Utilismart Corporation London, Canada

    2 weeks ago

    Default job background
    Engineering / Architecture
    Description
    Utilismart Corporation is searching for a highly motivated, skilled, and well-organized team player to join our growth and innovation team. Don't miss this great career opportunity with a successful and expanding company that empowers distribution utilities to evolve into 21st-century digital grid operators. Envision the future and contribute to making it a reality.
    Role Information
    • Customer Relationship Management
      • Build and nurture strong relationships with potential and existing customers.
      • Regularly check in with customers to ensure satisfaction and identify opportunities for growth.
    • Customer Feedback and Issue Resolution
      • Collect and report customer feedback to enhance products, services, and sales processes.
      • Handle customer complaints or issues promptly, collaborating with other departments for resolutions.
      • Create detailed account plans focusing on customer needs, service enhancements, sales strategies, and expansion possibilities.
    • Lead Generation and Prospecting
      • Discover and assess new sales leads through different channels like cold calling, email campaigns, and social media.
      • Follow up on incoming leads from marketing efforts.
    • Sales Growth
      • Engage in the sales proposal development processes.
      • Recognize opportunities for upselling and cross-selling products and services.
      • Devise strategies to boost sales in designated accounts.
    • Sales Pipeline Management
      • Monitor and update the sales pipeline via CRM software, ensuring accurate documentation of all interactions.
      • Track progress against sales targets and quotas.
    • Sales Calls and Communication
      • Execute outbound sales calls to potential customers to introduce and advertise products or services.
      • Respond promptly to inbound queries, offering detailed information and addressing concerns.
    • Product Presentations and Demos
      • Generate and deliver captivating product presentations and demos to prospects and existing customers.
      • Customize presentations to tackle the specific needs of each prospect.
    • Market and Product Knowledge
      • Stay updated on industry trends, market conditions, and competitors' activities.
      • Regularly update knowledge about the company's offerings.
    • Reporting and Performance Metrics
      • Create regular reports on account management, sales activities, pipeline status, and achieved results.
      • Analyze sales data to identify trends and areas for enhancement.
    • Growth and Improvements
      • Support other business development, sales, and marketing processes.
      Requirements and Skills
      • Required: BSc or BA in business, marketing, or related field.
      • Excellent communication and presentation skills with a strong ability to establish relationships.
      • Outstanding oral and written communication abilities.
      • Experience in market and product research and analysis.
      • Proficiency in managing RFP processes and proposals.
      • Strong project management capabilities.
      • Exceptional organizational and time management skills.
      • Familiarity with business development and sales strategies.
      • Adept at handling multiple projects concurrently and meeting deadlines.
      • Ability to align customer requirements with organizational capabilities and identify gaps.
      • Proficient in MS Office and CRM software.
      • Vehicle, driver's license, and willingness to travel as needed.
      Utilismart Corporation boasts a dynamic range of solutions facilitating digital utility transformation. Leveraging Utilismart’s data-driven solutions, utilities can enhance capabilities and achieve efficiency gains across various operational areas.
      Explore the competitive employee benefit programs offered by Utilismart Corporation to support your health and well-being, including RRSP contributions to help you plan for the future securely.
      Committed to fostering employment equity and workplace diversity, Utilismart Corporation encourages applications from individuals across varied backgrounds, including women, racialized groups/visible minorities, persons with disabilities, individuals of all sexual orientations, and diverse gender identities or expressions.
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