user support technician - Surrey, Canada - 1244106 BC LTD

1244106 BC LTD Surrey, Canada

Found in: Talent CA 2 C2 - 5 days ago

Description

Education: College/CEGEP
Experience: Experience an asset
Computer science
Network and system administration/administrator
Computer technology/computer systems technology
or equivalent experience

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations

Computer and technology knowledge

Networking hardware
Networking security
Intranet
Internet
Servers
Security software
MS Office
MS Windows
SharePoint
Wireless networks

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Manual dexterity
Attention to detail

Personal suitability

Accurate
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player

Health benefits

Health care plan
Work Term: Permanent
Work Language: English
Hours: 40 hours per week

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