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    Principal Site Reliability Engineer - Montréal, QC, Canada - Lightspeed

    Lightspeed
    Lightspeed Montréal, QC, Canada

    1 week ago

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    Description
    We're looking for a Principal Site Reliability Engineer to join our NuOrder by Lightspeed team in North America. NuORDER by Lightspeed builds software solutions that help merchants grow the size and the profitability of their business.

    You'll join a team responsible for supporting the group in cross-cutting concerns, such as cloud infrastructure, reliability and incident management, data warehousing and analytics, cost transparency and efficiency, and much more.

    You will build and support multi-region infrastructures and networks, and help run our products in a reliable, efficient and secure manner by implementing, advising and advocating the well-known DevOps principles.

    Work closely with development teams to empower them with the necessary tools and practices for monitoring software health in production, defining and measuring reliability metrics (SLI, SLO), and managing error budgets.

    Design, build and maintain robust infrastructure built upon GCP, leveraging cloud native technologies such as GKE, Cloud SQL, BigQuery, etc.

    Develop and manage CI/CD pipelines for efficient deployment and release using a number of technologies (GitLab, Gihub, Helm, Terraform, etc.).

    Drive incident management process and conduct post-mortem analysis to prevent future outages.
    Mentor junior SREs and developers, providing guidance on best practices in cloud architecture, data management, and software development.
    Conduct system performance benchmarks and implement enhancements to improve system reliability and throughput.
    Build platform solutions and apply software engineering principles to improve the reliability of our software and accelerate software delivery
    Be part of our on-call rotation.

    Stay current with industry trends and emerging technologies, advocating for the adoption of new technologies and practices that improve product quality and team efficiency.

    Bachelor's degree in Computer Science, Engineering, or possess a related level of real-world experience.
    ~9-10+ years of experience across site reliability engineering, systems administration, and/or software engineering.
    ~ PostgreSQL, MySQL) and NoSQL databases (e.g., Deep understanding of network protocols and IP networking, as well as experience with network troubleshooting.
    ~ Proficiency in programming languages such as Java, Python, Go, etc.
    ~ Experience with monitoring tools (e.g., Strong leadership skills, capable of leading projects and influencing engineering decisions across the organization.

    Ability to do your job in a truly flexible environment;
    Unlimited paid time off policy
    Flexible working policy
    Lightspeed welcomes andencourages applications from people with disabilities. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.

    We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community.

    The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

    Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

    Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

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