Jobs
>
Toronto

    Manager, Dealer Training - Toronto, ON, Canada - Dr. Ing. h.c. F. Porsche AG

    Dr. Ing. h.c. F. Porsche AG
    Dr. Ing. h.c. F. Porsche AG Toronto, ON, Canada

    1 week ago

    Default job background
    Description

    The Dealer Platform Manager will contribute to the omni-channel customer experience for Porsche Cars Canada (PCL), PCL owned entities and for each dealer across the network via integrating key dealer-facing Porsche Systems and approved vendor partners.

    This position will collaborate with the Manager, Digital Platforms and other key partners including Porsche Digital, PCNA, PAG, dealers and 3rd party system providers as an important element of PCL's omnichannel roadmap.

    The role will also support the Manager, Customer Journey and the CRM Manager to further the use of at PCL and across the dealer network through DMSi, as well as, support the Retail and Marketing teams at PCL for escalated IT tickets.

    Lead and implement, in coordination with the Manager Retail Platforms, PCNA and PAG the Dealer Management Systems Integration (DMSi), and Deal Builder projects.

    IT Ticket Level 2 / Level 3 Local Support as required– Retail & Marketing Platforms.
    Collaborate, train, and motivate Porsche Centre key personnel on the implementation and enhancement of dealer platform projects.

    Consult collaboratively with operational departments to translate business needs into functional requirements while ensuring compliance with PCL and PCL owned entity systems procedures, Directives and IT policies, and future systems direction.

    Achieve digital business platform related KPIs while ensuring a seamless omni-channel experience through a customer and dealer satisfaction focus.

    Proactively maintain a broad knowledge of applied information technology and e-commerce strategies and implementations; direct the application of appropriate technical solutions to address specific business issues and improve processes, profitability, and information flow in an evolving end-user environment.

    Direct cross-functional projects from the business side within PCL by following a structured methodology to lead, develop, and deploy projects from concept to realization; achieves time, cost, and quality targets.

    Present project status (plan, budget, and timeline versus actual) to the Executive team and project stakeholders as required.
    Develop reports on Project, KPIs and Target Status on an ongoing basis.
    Develop and manage relationships with systems vendors, developing commercial efficacy, and delivery of agreed statements of work.
    Works closely with People Excellence & Training to align on dealer training initiatives related to our projects.

    Strong Project Management skills and knowledge of project management methodologies and platforms.
    Comprehensive knowledge of digital reporting products and platforms including Google Analytics, Data Studio, Tableau.
    Knowledge of Porsche sales and dealership systems and processes is an asset.
    Interest, experience, and understanding of new digital technologies.
    Awareness of legal regulations and how they impact digital product development.
    Technical platform implementation and project management experience is a plus.
    Experience leading complex omni-channel digital transformations including platform modernization and migration projects is an asset.
    Distinct retail and customer service experience is an asset.
    Knowledge of German and/or French is an asset.
    Bachelor's Degree in Business Administration or equivalent background in a related field of study.

    Luxury and/or Automotive experience is an asset.

    Demonstrated strong UX skills and mindset.
    Experienced in Microsoft Project or other software-based scheduling toolset.
    Collaborative strategic thinker with demonstrated emotional intelligence and business acumen.
    Ability to work independently with a high degree of initiative, takes ownership of their performance and driving results.
    Excellent stakeholder and relationship management skills including strong conflict resolution and negotiation skills.
    Exceptional time and project management skills including strong risk management and mitigation skills.

    Strong interpersonal skills, with demonstrated ability to work collaboratively at all levels of a multi-cultural organization, using a variety of modern, online methods.

    Able to maintain confidentiality of sensitive information and assess how to manage the communication flow accordingly.
  • Canadian Tire Corporation

    Program Lead, Dealer Training

    5 days ago

    Canadian Tire Corporation Toronto, Canada

    **What you'll do** · - Work collaboratively with Subject Matter Experts (SMEs), Senior Managers and Associate Dealers to develop and deliver training based on Canadian Tire and industry best practices, standards, and trends · - Build and maintain key business relationships with S ...

  • GM Financial

    Regional Sales Manager- Canadian Dealer Services

    1 week ago

    GM Financial Toronto, Canada

    Overview: · Opportunity to work fully remote. · The Regional Sales Manager is primarily responsible for the recruitment, development, training and management of GM Financials Regional sales team within the organization. This individual is responsible for working with their respec ...

  • Prefera Finance Ltd.

    Sales Supervisor

    3 days ago

    Prefera Finance Ltd. Toronto, Canada

    **JOB TITLE**:Sales Supervisor · **Reports to**:VP, Sales & Partnerships · : Under the direction of the VP, Sales & Partnerships, the Sales Supervisor is a sales and service consultant responsible for coaching and supporting the Sales team, establishing and maintaining productive ...

  • S&P Global

    Dealer Relations Associate

    3 days ago

    S&P Global Toronto, Canada

    **Who we are**: · At automotiveMastermind, we thrive on high energy at high speed. We're an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues t ...

  • Porsche Cars Canada

    Manager, Retail Business Development

    3 days ago

    Porsche Cars Canada Toronto, Canada

    If you make hearts beat faster, your own has to be in the right place. · **Manager, Retail Business Development**: · - **Code number**:J · - **Entry level**:Management · - **Location**:Toronto · - **Organization**:Porsche Cars Canada · **Tasks · **Tasks**Tasks*** · **Position Ob ...

  • S&P Global

    Dealer Relations Associate

    1 week ago

    S&P Global Toronto, Canada

    **Who we are**: · Our Company was founded on the idea that there are patterns in people's behavior that, with the right logic, can be used to predict future outcomes. We are a small but rapidly growing organization that works in partnership with our customers to create solutions ...

  • CIRO / OCRI

    Trading Conduct Compliance Examiner

    5 days ago

    CIRO / OCRI Toronto, Canada

    **Position Title: Trading Conduct Compliance Examiner **(ID)** · **Department: Trading Conduct Compliance** · **Region: Toronto** · **Status: Permanent Full-time (Hybrid)** · Examine Dealer Members' processes, procedures and supervision for their compliance with trading related R ...

  • Isuzu

    District Sales Manager

    1 week ago

    Isuzu Ontario, Canada

    **JOB SUMMARY** · Responsible for providing guidance and assistance to assigned dealers through analysis of dealer sales operations and recommending actions to attain sales objective. · **PRINCIPAL DUTIES & RESPONSIBILITIES** · 1. Assists dealership personnel in making sales call ...

  • MSX INTERNATIONAL

    Parts Sales Consultant

    1 day ago

    MSX INTERNATIONAL Toronto, Canada

    Title: Parts Sales Consultant · Location: Toronto, OT, Canada · with Benefits · **Who We Are**: · For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing ...

  • Teknion Limited

    Operations Manager

    1 day ago

    Teknion Limited Toronto, Canada

    **Who are we?** · Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company-one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking ...

  • Teknion Limited

    B2b Customer Service Operations Supervisor

    1 week ago

    Teknion Limited Toronto, Canada

    **Who are we?** · Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company-one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking ...

  • Sun Life

    Manager, Dealer Complex Investigations and

    5 days ago

    Sun Life Toronto, Canada

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...

  • Porsche Cars Canada

    Manager, Technical Training

    3 days ago

    Porsche Cars Canada Toronto, Canada

    If you make hearts beat faster, your own has to be in the right place. · **Manager, Technical Training**: · - **Code number**:J · - **Entry level**:Professionals · - **Location**:Toronto · - **Organization**:Porsche Cars Canada · **Tasks · **Tasks**Tasks*** · **Position Objectiv ...

  • Amynta Group

    Bilingual Product Manager

    1 week ago

    Amynta Group Toronto, Canada

    We're thrilled that you are interested in joining us here at the Amynta Group · Reporting to the Executive Vice President, Sym-Tech, the Product Manager is responsible for overall management of a portfolio of Sym-Tech and OEM branded protection products for the Canadian market. · ...

  • Yamaha Motor Canada

    Credit Manager, Wholesale Finance

    2 days ago

    Yamaha Motor Canada Toronto, Canada

    **Summary of Responsibilities** · The Credit Manager will be responsible for oversight and control of the Wholesale Finance underwriting activities. This role will include management of the Credit Team, ownership and compliance of Policy & Procedures, and management of the Prospe ...

  • Porsche Financial Services Inc.

    Customer Commitment Representative

    2 days ago

    Porsche Financial Services Inc. Toronto, Canada

    If you make hearts beat faster, your own has to be in the right place. · **Customer Commitment Representative**: · - **Code number**:J · - **Entry level**:Professionals · - **Location**:Toronto · - **Organization**:Porsche Financial Services Inc. · **Tasks · **Tasks**Tasks*** · ...

  • Harley-Davidson

    Finance and Insurance Consultant, Western Canada

    1 week ago

    Harley-Davidson Toronto, Canada

    **Auto req ID: 20361** · **Title: Finance and Insurance Consultant, Western Canada** · **Location: Remote - Western Canada** · **Job Function: Sales** · **Company: Harley-Davidson Motor Company** · **Full or Part-Time: Full Time** · **Shift: REG 40** · At Harley-Davidson, we are ...

  • Loewen Windows and Doors

    Territory Manager

    3 hours ago

    Loewen Windows and Doors Toronto, Canada

    Loewen Windows and Doors is the leading manufacturer of premium windows and doors for the luxury market in North America and abroad. In addition to proudly handcrafting enduring products that enhance beautiful architecture, we are an innovative organization that has evolved into ...

  • AGF Management Limited

    National Accounts Specialist

    1 week ago

    AGF Management Limited Toronto, Canada

    About AGF: · Founded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth busine ...

  • Silver Chef

    Dealer Relationship Manager

    3 days ago

    Silver Chef Toronto, Canada

    **Join Our Team** · This role requires someone with a keen passion for Business Development. You will be expected to manage an existing portfolio of business clients while also looking at growing your client base in the territory. You will be provided with hands-on training and b ...