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    Director, DE&I- Remote - Toronto, ON, Canada - Gallagher

    Gallagher
    Gallagher Toronto, ON, Canada

    1 week ago

    Default job background
    Description
    Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.


    As Director of Client Solutions, reporting to the AVP of Client Solutions, you will lead the Multi-National Client Service Team which delivers high quality and efficient service to all clientele to ensure goals and objectives support the branch strategy.

    Part of your role will be to provide coaching, mentorship and career pathing to the Commercial Multi-National Client Service Team.


    Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.


    Ensure full utilization by all team members of all systems in the Commercial division
    Provide mentorship and support to commercial service staff
    Provide a weekly report on current staff, including successes, challenges, and performance issues, including solutions
    Provide a quarterly report on each staff member outlining learning opportunities, career planning, performance management and an action plan for development of that employee
    Ensure underwriting practices and procedures are effectively understood, reinforced, and in compliance, (e.g. policy updates, renewals, etc.)
    Supervise processing of policy transactions and the posting of daily transactions
    7+ years of Commercial Insurance experience with a focus on multi-national accounts preferably in a brokerage environment
    ~2 years of management or supervisory experience preferred
    ~ Active and in good standing RIBO License required
    ~ Knowledge of EPIC considered an asset

    Medical & dental coverage to meet your household's needs
    Pension & group savings plans
    Opportunity for flexible work hours
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