Student Development and Leadership Advisor - Vancouver, Canada - UBC

Description

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Compensation Range

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

This position will be partially responsible for supporting the Simon K. Lee Global Lounge and the Black Student Space through the design and oversight of programming, bookings and relationships with student groups. Given the importance of meeting students' diverse needs and ensuring these spaces provide an overall feeling of safety and sense of belonging, extensive experience in supporting Racialized, Black, and/or International students is essential. In your cover letter, please describe your relevant experience and how your commitment to Equity, Diversity and Inclusion informs your work.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Centre for Student Development and Leadership (SD&L) supports the development and implementation of a comprehensive student engagement framework through programming and leadership on best and promising practices across faculties and programs for students at all levels of study, and across all faculties and programs at UBC Vancouver. This includes programming in support of the first-year experience, programming and initiatives for students in the upper years of their undergraduate degree as well as graduate students to achieve the strategic outcomes articulated in the Student Strategic Plan. The Centre supports personal and professional leadership development for students seeking to enhance the experiences of other UBC students and contribute to respectful, inclusive and accessible communities at UBC.

The Student Development and Leadership Advisor is responsible for developing and implementing effective strategies within a student experience framework to support a culture of learning, leadership, involvement, and service for all students at UBC Vancouver. The incumbent contributes to the planning, delivery and review of programs and initiatives. The incumbent works closely with Faculty partners, and is responsible for managing, coordinating, and linking various faculty plans into the student experience framework. The incumbent will manage teams of staff and student staff and will work in very close partnership with other staff and faculty, student organizations and student government (AMS/GSS), academic departments, and other Student Affairs departments to coordinate and deliver programming across the following portfolios: the Student Experience, Student Learning, Leadership Development, and Student Involvement.

The incumbent will work within a team of Student Development and Leadership Advisors and Coordinators who work in partnership with members of the campus community to contribute to positive living and learning environments at the University of British Columbia.

Organizational Status
The Advisor reports to the Associate Director, Student Development. The Advisor is a member of the Centre for Student Development and Leadership staff team.

The Student Development and Leadership Advisor will be expected to work in strong collaboration across the Centre for Student Development and Leadership team, to both lead and support teams of student staff and volunteers, and to work independently to complete assigned duties. This position will also be expected to help build, articulate, and implement programming that reflects the deep connections between successful orientation/transition, leadership and involvement and positive career development for students.

Collaboration with campus partners is essential to ensure students are provided with the necessary support, resources and information pertinent to their UBC student experience. This position works closely, and in cooperation, with colleagues in Student Housing and Community Services (SHCS), Admissions, and Faculties to create joint program goals and ensure that programs serve the needs of students across their various points of connection with UBC.

This position works on an annual cycle with peak periods being January - March and June -September each year. Throughout peak periods there is the possibility for additional stress and pressure when managing complex programs and ensuring they are delivered at high quality and within the required time frame.

Within this role there are also deadline pressures at the same time as demands for thoroughness and accuracy. The incumbent may be required to live in residence for the duration of the Jump Start one week immersion program and fulfill on-call responsibilities during this time. Work outside of the normal operating hours of the University will be required, including evening and weekend work. Flexibility with scheduling is necessary.

Work Performed

The Student Development and Leadership Advisor is responsible for developing and implementing effective strategies within student experience framework to support a culture of learning, leadership, involvement, and service for all students at UBC Vancouver.

The Student Development and Leadership Advisor will be contributing to and collaborating on the design, coordination, and delivery of programs and services in the areas of Student Experience, Student Learning, Leadership Development and Student Involvement that support and enhance student engagement and learning. Responsibilities include:

A. Carryout the ongoing development of a culture of learning, leadership, involvement, and service for all students within the Centre and UBC.

• Implement, monitor and inform a comprehensive, principle-driven student experience framework.
• Develop, assess and implement engagement strategies in support of student development and leadership programming.
• Research, design, deliver and assess learning approaches and resources for UBC students, and enhancing the overall pedagogical approaches to program delivery in the unit.
• Oversee the delivery of a range of learning initiatives including, course-embedded initiatives, co-curricular supports and services, peer programs, student leader training, and contextually-specific learning initiatives embedded in core student engagement activities at UBC.
• Develop and deliver trainings, workshops, and resources for students, faculty, staff, and student staff intended to increase capacity for advancing student development and leadership initiatives at UBC.
• Provide expert advice to UBC students, staff, faculty and community partners on developing, delivering and participating in student development and leadership experiences that directly serve shared objectives of learning, leadership and involvement.
• Research and develop new techniques and resources for engaging a broad cross-section of on and off-campus communities.
• Work in deep partnership with other units at UBC on issues of shared interest and concern, seeking the greatest impact achievable for UBC students.

B. Carry out the ongoing design and delivery of programs and initiatives for students at all levels of study, including, but not limited to: building community and sense of belonging, identity and values development, equity, diversity and inclusion, leadership, personal and professional development, academic success, and skill development in close consultation with academic, community and student partners.

• Develop logic models, design curriculum and evaluate the resulting impact of programming delivered by the CSD&L.
• Manage and supervise program staff, ensuring effective delivery and budget oversight.
• Develop the capacity of Centre staff and student staff to deliver and evolve program content; lead and create new initiatives; and inform the evolution of the principles of student engagement.
• Ensure the day-to-day programming and operations remain tightly coupled and linked to strategies and priorities identified by the Centre and the Student Strategic Plan.
• Engage in and resolve complex matters that arise preceding to, and throughout the implementation of programming and initiatives with the goal of enabling high quality learning and engagement opportunities. Escalate issues to senior staff as appropriate.
• Analyze program data and communicating findings and recommendations via prepared briefs and reports related to initiatives.
• Report on outcomes and outputs.

C. Manage the deployment of Centre-wide administrative systems and processes, which enable consistent and ongoing engagement across all CSD&L programs and initiatives.

• Manages the annual cycles of Student experience programs, including promotional information and communications, orientation events, evaluation of opportunities, and quota projections as appropriate
• Develop, assess and implement administrative systems in support of student development and leadership programming
• Designs and implements recruitment plan to hire student staff and large teams of student volunteers for CSD&L Programs including orientation and transition programs. Determines appropriate timelines, develops marketing strategies, delivers information sessions and oversees intake process.
• Identify opportunities and manage the creation and delivery of Centre-wide staff training to adopt and maintain systems, as required.
• Manage ongoing development and delivery of processes and systems to ensure effective program documentation and communication, enabling the Centre to evaluate and assess its work.
• Monitor risk and implements emergency standards and procedures as needed. Manage emergency and crisis response and is on-call for emergency response during the Jump Start Residence program and during program events throughout the year.
• Manage confidential information for student staff and students, and abides by UBC privacy rules set out in the Freedom of Information and Protection of Privacy Act (FIPPA).
• Manage a central register of student engagement activities to facilitate event promotion, monitoring, evaluation and effective shared learning across the organization.

D. Manage special projects as operationally required, including:

• Lead forums, events and activities that convene campus partners and organizations to explore emerging needs and issues.
• Identification of opportunities for CSD&L to respond to emerging needs and issues based on community input and/or research findings.
• Recommend and develop new pilot initiatives that are emergent from the UBC community or UBC students based on knowledge gaps identified.
• Participates on cross campus committees charged with responsibility for programs or initiatives to support student engagement, representing the views and perspective of the Centre for Student Development and Leadership in a thoughtful and clear way.

E. Other related responsibilities as required.

Consequence of Error/Judgement
Errors in judgment may cause serious results and identifiable deterioration to faculty and student relations; reduce services; cause embarrassment; increase event and program costs; and impact negatively the Center for Student Development and Leadership's reputation and accountability with organizations, students, faculty and staff. Decisions have an impact on the development of relationships both within the university and in external communities. Decisions affect the success of these initiatives at both university and community levels.

Supervision Received
This position is supervised and works under the direction of the Associate Director, Student Development and Leadership. The incumbent must exercise resourcefulness, initiative, and excellent decision making in the coordination and delivery of student engagement and learning programs. This position works autonomously within general guidelines towards the achievement of overall department and university goals. This includes making decisions on program development and implementation against unit goals. Work is reviewed overall, following major milestones throughout the year, for effectiveness in achieving these goals.

Supervision Given
Manages one or more Student Development and Leadership Coordinators and oversees a large student and volunteer staff team in the coordination and delivery of Student initiatives and programs. This includes responsibility for hire, discipline, training, evaluation, performance management, and termination.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of three to four years of related experience, or an equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one's own

Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Master's degree preferred.

Experience working a post-secondary environment in program development, program management.

Experience coordinating complex programs including development, planning, and implementation of ideas collaboratively with stakeholder groups.

Exceptional communications skills, both verbal and written. Ability to communicate well in an intercultural environment.

Proven ability to organize events and coordinate student development programs. Ability to lead others and to function as an effective team member.

Ability to work with and support a diversity of people in a calm, respectful, and effective manner.

Demonstrated ability to work collaboratively with a variety of different stakeholders.

A highly motivated, creative person with outstanding critical thinking.

Ability to plan ahead, anticipate problems, and meet deadlines. Ability to analyze problems, identify key information and issues, and effectively resolve.

Ability to work flexible hours, including evenings and weekends.

Experience in a Windows-based environment, good knowledge of Internet technologies and willingness to learn to use new systems.

Experience in university residence life or equivalent would be an asset.

Previous experience with supervision of staff and student staff (including hiring, training and performance management) would be an asset.

Knowledge of the field of leadership development, career development, student development and related literature and research an asset.

Acknowledges, reflects upon and challenges one's own biases and assumptions. Recognizes and addresses personal and institutional assumptions and behaviours that create barriers to inclusion.

Actively seeks a commitment to enhancing one's own awareness, knowledge, and skills related to difference.