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    Engineer Project Engineering H/F - Windsor, ON, Canada - Zobility

    Zobility
    Zobility Windsor, ON, Canada

    3 weeks ago

    Default job background
    Description
    We are looking for a Customer Satisfaction Engineer/ Quality Resident.

    This position is responsible for supporting the customer on site working as a liaison and first point of contact to assist mitigating risks and addressing quality concerns.

    Provide technical expertise to customer whenever necessary and ensure the customer is effectively handling Client products in their processes.

    Track Customer complaints (WFCC - formal as well as Informal)
    Establish and maintain a tracker to monitor quality improvement performance (WFCC and Inf)
    Understand and follow all relevant Enterprise Operating System (EOS) policies/processes/procedures and provide monthly report feedback.

    Participate as part of the vehicle assembly plant "Quality Team including fostering communication and building strong relationships with customer to improve customer satisfaction level.

    Follow EHS policies where applicable
    Coordinate sorts, reworks, and special investigation analysis as needed.

    As a Client Quality team member, proactively work with other divisional CSE's to solve issues and contain problems to protect the customer and Client.

    Proficient Microsoft Office Skills
    Prior Wiring Harness Engineering Experience / Wiring Harness manufacturing knowledge/ Previous design harness experience.
    Multifunctional comfortable to follow up several projects at the same time.
    Supports and exemplifies Client values and commitment to Safety, quality and cost with a great sense of ownership, teamwork, and communication among all levels of administration
    BS Engineering Degree or equivalent STEM Major

    We offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more.
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