- Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs.
- Custom fits glasses & precisely places prescription in lenses.
- Acts as a leader in optical acumen that provides a voice for associates.
- Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.
- Attracts new customers.
- Explores the needs & priorities of customers by asking open ended questions.
- Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs, consults with Optician as needed.
- Assists co-workers with difficult or complex areas of product needs & prescriptions.
- Utilizes store tools & adheres to Brand Store Commitments.
- Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features & benefits of various lenses & frames using appropriate tools. Reinforces customers' final selection.
- Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
- Possesses the ability to multi-task, prioritize & manage time with competing priorities.
- Commits to delivery date & time, seeks feedback & asks for referrals.
- Strives to achieve exceptional results on Brand KPIs & competencies.
- Presents, celebrates & educates at pick up.
- Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.
- Informs management of safety opportunities; demonstrates safe work practices.
- Possesses a "can do" spirit & strong drive for results; self-motivated with a desire for continual learning & improvement.
- Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management.
- Sells on your feet 80%-100% of the time.
- Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).
- Maintains proper dress code, including name tag & associate tablet.
- High School graduate or equivalent
- Provincial/State Licensure
- Optical dispensing experience
- Strong customer service skills: communicator, listener & team builder
- Knowledge of current store merchandise
- Strong basic math skills
- Awareness of current fashion trends
- Selling skills – ability to use & carry an iPAD/tablet
- Familiarity with POS, computers & calculators
- Embrace new technology & change
- Previous customer service & retail experience
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Licensed Optician-Vancouver, BC-Clearly
Found in: Talent CA C2 - 2 days ago
EssilorLuxottica Group Vancouver, CanadaRequisition ID: 844182 · Store #: 00F747 LC Clearly F747 · Position:Full-Time · Total Rewards: Benefits/Incentive Information · Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by the world's largest unaddressed disability. Clearly serves this m ...
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Licensed Optician-Vancouver, BC-Clearly
Found in: Talent CA C2 - 2 days ago
EssilorLuxottica Vancouver, CanadaRequisition ID: · Store # : 00F747 LC Clearly F747 · Position: Part-Time · Total Rewards: · Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by the world's largest unaddressed disability. Clearly serves this mission and the community every da ...
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EssilorLuxottica Group Burnaby, Canada· Requisition ID: 840337 · Store #: LensCrafters · Position:Full-Time · LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality ca ...
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Found in: Talent CA C2 - 4 days ago
EssilorLuxottica Burnaby, CanadaRequisition ID: · Store # : LensCrafters · Position: Full-Time · LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care help ...
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Found in: Talent CA C2 - 5 days ago
EssilorLuxottica Langley, CanadaRequisition ID: · Store # : LensCrafters · Position: Part-Time · LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care help ...
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Licensed Optician-Langley, BC-LensCrafters
Found in: Talent CA C2 - 5 days ago
EssilorLuxottica Group Langley, Canada· Requisition ID: 842112 · Store #: LensCrafters · Position:Part-Time · LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality ca ...
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123Dentist Vancouver, Canada Part timeThe team at West Broadway Dentist in Vancouver, BC is looking for a passionate, hard-working Associate Dentist on a part-time basis. · The Associate Dentist will provide a full range of dental services with the highest quality of care to ensure our patients have a positive, rewar ...
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Licensed Optician-Vancouver, BC-Clearly - EssilorLuxottica Group
Description
Requisition ID: 838227
Store #: 00F747 LC Clearly F747
Position:Part-Time
Total Rewards: Benefits/Incentive Information
Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by the world's largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible, affordable, and stylish optical products on the market. Vancouver born and bred, Clearly was the first Canadian retailer to offer eyewear online. We are proud of our dynamic team members who work every day to fulfill our mission, and we celebrate their diverse backgrounds, skills, and perspectives.
Clearly is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
GENERAL FUNCTION
The Licensed Optician delivers the brand value proposition & helps establish Clearly as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.
MAJOR DUTIES & RESPONSIBILITIES
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
Pay Range:
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at be sure to provide your name and contact information so that we may follow up in a timely manner) or email
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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