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    Remote Customer Success Engineer - Toronto, ON, Canada - Roman Health Pharmacy LLC

    Roman Health Pharmacy LLC
    Roman Health Pharmacy LLC Toronto, ON, Canada

    3 weeks ago

    Default job background
    Description
    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

    At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world.

    We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections.

    Working within the Data & Science team, you will join a diverse, globally distributed team of scientists, engineers, product managers, and analysts who help Xero turn data into beautiful, insightful products.

    ML engineers design and build the infrastructure and services that power AI products that serve millions of customers every day.

    They also work closely with Applied Scientists through the research and development process to create harnesses and interfaces to safely take models from research to production environments.

    As a Senior ML Engineer, you will lead the technical delivery of projects and design system architectures, collaborating with senior colleagues.

    Building our AI research and production infrastructure and services, ensuring their scalability while preserving flexibility for research teams
    Sharing knowledge with colleagues and lifting the bar for the AI Products team
    Working with teams across Xero to improve the quality and usability of data
    You are drawn to solving hard problems and understanding how things work
    You are always willing to learn from others and ask for help
    Strong coding and system design skills in Python or another language used in web scale data and AI applications
    Strong SQL skills and understanding of distributed processing (data, ML, etc)
    Excellent written and verbal communication skills for communicating technical concepts to technical and business stakeholders
    Experience developing sensible standards and mentoring early career engineers
    Diversity of people brings diversity of thought, and we like that.

    Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond, and that includes our candidates.

    Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience, but you could be just the right person for this role.

    Offering very generous paid leave to use however you'd like (plus statutory holidays), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance and dental reimbursement with vision allowances, a healthcare spending account, fertility and family forming financial support, wellbeing and sports programmes, employee resource groups, 26 weeks of parental leave for primary caregivers, an Employee Share Plan, beautiful offices with shared meals, flexible working, career development, and many other benefits that reflect our human value, you'll do the best work of your life at Xero.

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