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    customer service adviser - Edmonton, Canada - Southern Cross Industries Ltd.

    Southern Cross Industries Ltd.
    Southern Cross Industries Ltd. Edmonton, Canada

    6 days ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate

      • Tasks

    • Advise clients on advertising or sales promotion strategies
    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Issue receipts and other forms
    • Maintain records and statistics
    • Order office supplies and maintain inventory
    • Receive and log complaints
    • Receive payments
    • Maintain and manage digital database
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player

      • Experience

    • Will train

      • Support for newcomers and refugees

    • Supports newcomers and/or refugees with foreign credential recognition

      • Support for youths

    • Provides awareness training to employees to create a welcoming work environment for youths

      • Support for Indigenous people

    • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 35 hours per week
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