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    Representative, Customer Service - Calgary, Canada - Definity Careers

    Definity Careers
    Definity Careers Calgary, Canada

    Found in: beBee S2 CA - 3 weeks ago

    Default job background
    Full time
    Description

    What can you expect in this role?

    • Are you a service and sales-oriented team player? Do you excel when working with a great team in a supportive environment? If you answered yes, then we have just the opportunity for you
    • Use your superior communication to assist customers in a way that they will understand
    • Promote and describe our products and programs to our customers
    • Achieve and maintain appropriate service levels
    • Gather relevant information to process inquiries quickly and accurately
    • Influence customer loyalty through professionalism and solidify relationships by following through on commitments
    • Utilize effective sales closing techniques to achieve desired business growth

    What do you bring to the role?

    • Completed a university degree OR 2–3-year public college diploma OR CIP designation
    • Proven success in a professional sales and customer service role
    • Must already possess a General Insurance Agent's License
    • Fluently bilingual in English and French is an asset
    • Professional, friendly, and courteous in all interactions with both customers and co-workers
    • You pride yourself on delivering the highest level of customer service
    • You perform well in a fast-paced environment and remain calm under pressure
    • You have good analytical and negotiating skills
    • Not only are you comfortable with change, but you also welcome it
    • You are proficient with computer software, including Microsoft Office suite
    • Candidates can be selected for a junior or senior role depending on experience

    ** The hours of operation are 8:00 a.m. to 6:30 p.m. **

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