Jobs

    Parts advisor - Brantford, Canada - A. Girardin inc.

    A. Girardin inc.
    A. Girardin inc. Brantford, Canada

    1 week ago

    Default job background
    Transportation / Logistics
    Description

    Reporting to Service Manager, the Parts advisor is responsible for ensuring the distribution and/or availability of parts when technicians start work in the department. He/she will be responsible for tendering bids, creating options, and updating them for the sales department. He is also responsible for communicating the department's needs to the purchasing department. He/she contributes to the implementation and realization of the company's mission, orientations, values, and objectives.

    MAIN RESPONSIBILITIES/TASKS

    • Maintain an internal customer satisfaction rate of over 80%;
    • Minimize parts shortages prior to production start-up;
    • Take the initiative to find parts when a customer in the garage has a major breakdown.
    • Create and update useful options for the sales department as needed;
    • Issue insurance estimates for damaged vehicles;
    • Manage calls for tenders from sales;
    • Maintain a clean and safe working environment;
    • Replace or support co-workers;
    • Assist in receiving and shipping merchandise as required;
    • Share new ideas for improvement with department staff;
    • Ensure departmental profitability targets are met;
    • Contribute to the collective effort of the department and the company;
    • May be called upon to assume any responsibility within his or her area of competence, as required or requested by his or her immediate superior.

    Procurement

    • Plan work orders according to vehicle delivery dates;
    • Collaborate with the purchasing department to ensure the supply of products required for work orders;
    • Monitor purchasing to maintain low inventory levels without compromising vehicle delivery times;
    • Work with the sales department to plan purchase orders;
    • Provide equipment to technicians;
    • Master computerized parts search tools;
    • Pass on details of specific department requirements to the buyer;
    • Ensure that in-house parts requests are invoiced on the after-sales service repair order;
    • Collect payments from retail customers;
    • Prepare documentation for parts return or recycling;
    • Notify foreman upon receipt of parts on order;
    • Keep abreast of all new and updated products;
    • Participate in departmental housekeeping (2 times a year);
    • Prepare PDI kits.

    Inventory control

    • Manage the daily issue of parts for the department;
    • Place supply orders for the department;
    • Follow up outstanding inventory orders with purchasing on a weekly basis;
    • Manage inventory levels on the floor;
    • Maintain inventory and order.
    • Minimum 2 to 3 years experience in a similar position;
    • Knowledge of the Office Suite (Word, Excel, Outlook, etc.);
    • Knowledge of purchasing management software (asset);
    • Ability to drive a forklift (training).

    ORGANIZATIONAL SKILLS

    • Good communicator and strong negotiation skills;
    • Ability to adapt to change and initiative;
    • Sense of organization and responsibility and good management of priorities;
    • Good team spirit and analytical skills;
    • Problem-solving skills and ability to make quick, well-informed decisions.
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