- Initiate outbound sales calls to customers
- Respond to parts pricing inquiries from customers through both phone, email and text channels
- Accurately fulfill parts order requests from clients
- Provide availability of inventory and shipping times to customers
- Providing parts support and assistance for other Brandt field staff members
- Working with multiple vendors to provide the customers with various options to ensure their parts requests are satisfied
- Experienced multitasker able to navigate multiple systems at the same time
- Demonstrated ability to deliver the highest level of customer satisfaction
- Detail oriented in order to maintain the highest level of accuracy to ensure customer parts requests are handled quickly and accurately the first time
- Active listener able to understand customers through two-way engagement in order to respond to parts related requests and where needed provide recommendations and solutions
- Ability to work as part of a team in a fast-paced environment
- Strong written and verbal communication skills
- Previous experience in the agricultural industry would be considered an asset but not necessary
- Previous experience in outbound sales is an asset but not necessary
- Experienced multitasker able to navigate multiple systems at the same time
- Demonstrated ability to deliver the highest level of customer satisfaction
- Detail oriented in order to maintain the highest level of accuracy to ensure customer parts requests are handled quickly and accurately the first time
- Active listener able to understand customers through two-way engagement in order to respond to parts related requests and where needed provide recommendations and solutions
- Ability to work as part of a team in a fast-paced environment
- Strong written and verbal communication skills
- Previous experience in the agricultural industry would be considered an asset but not necessary
- Previous experience in outbound sales is an asset but not necessary
-
Customer Support Representative
2 days ago
NB Health Link Moncton, Canada**COMPETITION NUMBER** · PC24017 · **CLASSIFICATION NAME** · Administrative Assistant (clinical) · **POSITION TITLE** · Customer Support Representative (NBHL) · **CLASSIFICATION CODE** · 1076 · **BARGAINING UNIT** · CUPE · **UNIT LOCATION** · Moncton · **STATUS** · Casual · **FUL ...
-
Customer Support Representative
2 days ago
NB Health Link Moncton, Canada**COMPETITION NUMBER** · PC24016 · **CLASSIFICATION NAME** · Administrative Assistant (clinical) · **POSITION TITLE** · Customer Support Representative (NBHL) · **CLASSIFICATION CODE** · 1076 · **BARGAINING UNIT** · CUPE · **UNIT LOCATION** · Moncton · **STATUS** · Full Time Perm ...
-
Online Support Services Representative
1 week ago
TD Bank Riverview, NB, CanadaNous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Avertissement : Pour les visiteurs de l'Union européenne et du Royaume-Uni, seuls les témoins strictement nécessai ...
-
Product Support Representative
3 days ago
Brandt Moncton, CanadaBrandt is currently seeking a Customer Support Representative in the agricultural equipment industry for our Moncton location. · This position is responsible for placing new customer Parts orders, following up on existing orders, confirming the availability of inventory and respo ...
-
Guest Services Representative
3 days ago
Killam Apartment REIT Moncton, Canada**Guest Services Representative - Camper's City, Moncton, NB** · **May to end of October** · **Full-time Roles Available** · Killam Apartment REIT (TSX:KMP.UN), is a growth-oriented real estate investment trust which owns, manages and develops multi-family residential properties ...
-
New Business Development Representative
6 hours ago
Cabco Moncton, CanadaCabco Communications Group, founded in 1980, is the longest-running, independent communications infrastructure provider serving the Maritimes. Our track record can be directly attributed to our team's experience, enthusiasm and commitment. Cabco provides a full range of technolog ...
-
Admission/sales Representative
1 week ago
Eastern College Moncton, Canada**Job Title**: Admission/Sales Representative (Education Consultant) · **Company**: Eastern College · **Location**: Moncton Campus · - 1070 St George Blvd, Moncton, NB E1E 4K7 · **Hours**: Monday to Friday, with shifts ranging between 8:30 am to 5:00 pm · **Start Date**:Immediate ...
-
New Business Development Manager
2 days ago
CABCO Communications Group Moncton, CanadaAs our business grows, Cabco is seeking a self-motivated, results-driven individual to identify opportunities and grow our New Brunswick business from our Moncton office. You have a reputation for being reliable, customer-focused and approach your daily work in an efficient, high ...
-
Positioning Technology
4 days ago
Brandt Moncton, CanadaWe have a position available for a Level 1 Product Support Representative in our Moncton location. · Duties & Responsibilities: · - Deliver service and support to end-users using and operating automated call distribution phone software; · - Gather customer's information and deter ...
-
Financial Security Advisor
6 hours ago
Industrial Alliance Moncton, Canada**Company Profile** · As a leader in the Canadian financial industry, iA Financial Group has been supporting Canadians and earning their trust for over 125 years. · With over 7,000 employees across the country and a management team comprised of dedicated, innovative managers, we' ...
-
Inside Sales Representative
1 week ago
Rexel Atlantic Moncton, CanadaRexel Canada Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide electrical solutions and equipment wit ...
-
Inside Sales Representative
1 week ago
Capital Foodservice Moncton, Canada**Role Summary**: · As the primary care taker for a large number of Capital Foodservice customers, the Inside Sales Representative is a key player in establishing customer satisfaction, promotion of regular orders, which in turn establishes a steady revenue stream for the Company ...
-
Account Representative
1 week ago
Tip Trailer Services Moncton, CanadaAccount Representative (Inside Sales) - Quebec & Altantic · Location: Lachine or Moncton · Reports to: Inside Sales Manager, Canada · Job Status: Full time; Permanent · Shifts Available: Monday to Friday, 8:00AM to 5:00PM · Take your career to new heights and join TIP Group, a to ...
-
Fund Development Coordinator
1 day ago
YWCA Moncton Moncton, Canada**Title**: Fund Development Coordinator · **Hours**: 37.5 Hours - Full Time - must be willing to work a flexible schedule. · **Reporting Line**: Reports directly to the Associate Director and Executive Director · **Position Summary**: · The YWCA Moncton is seeking an enthusiastic ...
-
Counter Customer Service Representative
5 days ago
Graybar Moncton, Canada**Job Brief**: · The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries, disputes, and order processing. · Graybar Canada is looking for people with a desire to start a lo ...
-
Customer Service Representative
6 days ago
IFS Financial Services Inc. Moncton, CanadaWe are growing and we want you to be part of our amazing team · Reporting to the Director of Operations, the Customer Service Representative (CSR)/Bookkeeping Clerk is responsible for the input of alpha-numeric information into the IFS system, processing contracts in a timely and ...
-
Inside Sales Representative
4 days ago
Robertson Electric Wholesale Moncton, CanadaRobertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our New Brunswick Branch. · **Scope of the Position** · The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating ...
-
Equipment Rental Specialist
1 week ago
Sunbelt Rentals of Canada Moncton, CanadaAre you seeking an entrepreneurial, empowering workplace that allows you to: · - Develop skills for career growth through an outside sales or operational management career track · - Use your inside sales or customer service skills for steady hours & potential overtime · - Work wi ...
-
Equipment Rental Specialist
1 week ago
Sunbelt Rentals of Canada Moncton, CanadaAre you seeking an entrepreneurial, empowering workplace that allows you to: · - Develop skills for career growth through an outside sales or operational management career track · - Use your inside sales or customer service skills for steady hours & potential overtime · - Work wi ...
-
Inside Sales Representative
4 days ago
Safety Express Ltd. Moncton, CanadaSafety Express Ltd, an Aramsco Company has been serving its clients for over 35 years in the Abatement, Restoration, Professional Cleaning and Surface Preparation market. We are seeking an enthusiastic individual with exceptional interpersonal skills, as well as a strong backgrou ...
Product Support Representative - Moncton, Canada - Brandt
Description
Brandt is currently seeking a Product Support Representative for our Truck & Trailer division for our Moncton location.
This position is responsible for placing new customer parts orders, following up on existing orders, confirming the availability of inventory and responding to pricing inquiries to support our network of branch locations. Brandt has a rigorous and comprehensive training program to provide support on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will have experience in outbound calling, using multiple web applications and programs and be able to quickly navigate through various systems while responding to incoming customer inquiries. Fluency in both French and English is considered an asset, but not necessary. Various shifts are available to support our 24/7 Customer Service Centre.
Duties & Responsibilities
Required Skills
Required Experience