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    Lead Consultant - Montreal, Canada - Genpact

    Genpact
    Genpact Montreal, Canada

    4 days ago

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    Description

    Job Description:

    Responsibilities

    The main responsibilities include vulnerability remediation which would be the primary task.

    Should work on configuration, implementation, support of Sybase Database Production servers and technical guidance of junior team members.

    Understand business requirements and design solutions accordingly.

    Ensure quality standards in release implementation especially in DML/DCL/DDL & Data Fixes of any form.

    Resolve incidents, escalate to Client management and Sybase Vendor as necessary.

    Create SOPs

    Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.

    Follow the required policies and procedures for the incident, problem and change management.

    Ensure service performance expectations are met with service levels and quality.

    Raise/escalate any service-related issues and risks to track lead and/or ITS lead.

    Technical guidance of junior team members (when applicable)

    Qualifications we seek in you

    Minimum Qualifications

    • or postgraduate in Technology with Computers or IT stream
    • or postgraduate in any stream with course in Computers or IT stream
    • to five years (4-5) of relevant experience.

    Preferred Qualifications/ Skills

    • about the Oracle; Sybase and SQL Database architecture
    • experience with installation, configuration, and disaster recovery procedures
    • on multiple Databases releases.
    • DB refreshes.
    • DB installs and refreshes.
    • of shell scripts
    • – Solaris/Linux – all current releases
    • user creation
    • on with backup recovery
    • of datafiles and space management
    • versed with Index and Reorganization of database objects
    • management and apply data fixes.
    • versed with audit concepts
    • and implementation of CPU patching on production system independently
    • of database concept as a SME and ability to provide solutions.
    • Understanding of Patch concepts
    • versed with performance & tuning of databases
    • of database recovery scenarios
    • of database upgrades
    • understanding of reports
    • experience of Database export/import functions
    • of database character set conversion
    • of Database monitoring tools
    • have very good trouble shooting and analytical skills.
    • communication skills (verbal and written)
    • energy, results driven person with strong interpersonal skills.
    • to work under minimal supervision.
    • Markets Domain knowledge is preferred.
    • of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management. Experience.
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