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    Lead Consultant - Montréal, QC, Canada - Genpact

    Genpact
    Genpact Montréal, QC, Canada

    1 week ago

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    Description

    Lead Consultant], [DBA SQL] - With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

    We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

    And as you help us create a better world, we will help you build your own intellectual firepower.

    Inviting applications for the role of [Lead Consultant], [DBA SQL]

    The purpose of this job is to provide all aspects of database administration provide technical guidance and support to junior (L1) database administrators (when applicable) and vulnerability remediation would be the primary task.

    This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of IRs and/or proactive needs for business.

    Should work on configuration, implementation, support of SQL Database Production servers and technical guidance of junior team members.


    • Ensure quality standards in release implementation especially in DML/DCL/DDL & Data Fixes of any form.
    • Resolve incidents, escalate to Client management and SQL Vendor as necessary.
    • Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
    • Work with the Genpact, CACIB or 3rd party teams for the implementation of changes
    • Follow the required policies and procedures for the incident, problem and change management.
    • Ensure service performance expectations are met with service levels and quality.
    • Raise/escalate any service-related issues and risks to track lead and/or ITS lead.
    • Technical guidance of junior team members (when applicable)
    Graduate or postgraduate in Technology with Computers or IT stream
    Graduate or postgraduate in any stream with course in Computers or IT stream

    Knowledgeable about the Oracle; Sybase and SQL Database architecture


    • Hands-on experience with installation, configuration, and disaster recovery procedures
    • Worked on multiple Databases releases.
    • UNIX – Solaris/Linux – all current releases
    • Database user creation
    • Adding of datafiles and space management
    • Well versed with Index and Reorganization of database objects
    • Change management and apply data fixes.
    • Analysis and implementation of CPU patching on production system independently
    • Understanding of database concept as a SME and ability to provide solutions.
    • Well versed with performance & tuning of databases
    • Exposure of database recovery scenarios
    • Experience of database upgrades
    • Sound experience of Database export/import functions
    • Experience of database character set conversion
    • Knowledge of Database monitoring tools
    • Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
    Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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