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Kelowna

    Sales Manager II - Kelowna, BC, Canada - Service Corporation International

    Service Corporation International
    Service Corporation International Kelowna, BC, Canada

    3 weeks ago

    Default job background
    Description

    All current associates must apply through "My Career" on your Workday Homepage

    Consider the possibilities of joining a Great Place to Work

    Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

    JOB RESPONSIBILITIES

    Staff Management and Leadership

    Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures

    Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

    Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

    Use of Excel and salesforce to manage KPI's for the team and for your leadership

    Market Share

    Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community

    Analyze and be aware of competitor pricing

    Plan and participate in community events designed to develop prospects and heighten awareness of the location

    Expense Management

    Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws

    Approve all discounts offered to customers

    Prepare reports that demonstrate compliance with financial controls

    Operations Support

    Maintain all marketing materials, training manuals, sales equipment and other sales supplies

    Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies

    Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

    Compliance

    Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

    Ensure compliance of sales practices with federal, state/provincial and local regulations

    MINIMUM REQUIREMENTS

    Education

    • Bachelor's degree preferred but not required

    Experience

    Sales Counselor and sales supervisory experience preferred

    Experience presenting, training, coaching and motivating salespeople and sales forces a plus

    Sales management for short sales cycles

    Licenses

    • Valid driver's license with good driving record

    Knowledge, Skills and Abilities

    Working knowledge of Windows-based PC environment and MS office applications

    Knowledge of Customer Relationship Management systems a plus

    Ability to maintain confidentiality

    Ability to work beyond standard business hours when necessary to service customers

    Ability to set goals for employees that are challenging but achievable

    Pay

    • 65K Base + Commission and benefi

    Postal Code: V1V 2K1

    Category (Portal Searching): Sales

    Job Location: CA-BC - Kelowna

    Job Profile ID: S00107

    Time Type: Full time

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