- Coordinating flow of vehicles through auction services improving days to turn
- Facilitate day to day operations of Mechanical & Frontline shops with rapidly expanding Non auction/buyer smart repairs
- Assessing and quoting needed repairs as well as communicating with customers on a daily basis.
- Sourcing parts and looking up labour times.
- Establishing working relationship with suppliers and vendors.
- Input of parts and labour costs into the Portal. Billing out of work performed with the correct charges and mark ups .
- Managing workload and delegating jobs for technicians and shops workflow.
- Processing pre-sale and post-sale inspections.
- Identifying Arbitration units and sourcing repairs and resolutions.
- Assisting with windshield and key replacements.
- Performs moderately complex clerical and numerical processing activities of a clerical nature including selecting, compiling, verifying and processing data
- Discrepancy investigation and communicating same to appropriate personnel in a timely manner
- Electronically or manually enters moderately complex reports and processes data
- Duties may also include ordering office supplies, sorting and distributing mail, processing materials for courier, faxing documents, photocopying etc.
- 3 years of Service Advisor experience
- Automotive industry experience with an understanding of automotive parts and product lines
- Excellent interpersonal communication and customer service skills
- Must be well organized, multi-tasker, work well under pressure
- Proficient in Microsoft Office applications
- An understanding of Automotive (repair) knowledge and automotive product lines
- Proficient in Microsoft Office applications Excellent organizational skills
- Flexible schedule required Monday-Saturday
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Mechanical Services Advisor - Richmond, Canada - VANC ADESA Vancouver
Description
General Employment Details
Permanent Full-Time (40 Hours/ week)
Hours: 7:30am-4:00pm
Hourly Rate: $23.00-$25.00
Reports to: Mechanical Manager
ADESA/OPENLANE Canada is the country's largest wholesale vehicle auction and remarketing services company. ADESA/OPENLANE provides state-of-the art facilities and technologies to help dealers and consignors buy and sell used cars, trucks, RVs, boats, motorcycles and heavy equipment.
ADESA/OPENLANE Vancouver is one of ADESA/OPENLANE Canada's 14 wholesale vehicle auctions that are located across Canada, coast to coast and the employer of choice in the Canadian automotive remarketing industry.
Responsibilities:
Required Skills, Knowledge and Experience:
Mechanical Services Advisor professionals in Richmond
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Dianne Grace Sy
People & Culture Coordinator | CPHR Member