Product Manager, HR Systems – Enterprise Product - Toronto, Canada - Cineplex

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Product Manager, HR Systems – Enterprise Product

Hybrid position working for 3 days per week from the Cineplex Head Office in Toronto at Yonge and St. Clair.

Company Description

Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. A leading entertainment and media company, Cineplex welcomes over 70 million guests annually through its circuit of theatres and location-based entertainment venues across the country. In addition to being Canada's largest and most innovative film exhibitor, Cineplex also operates successful businesses in digital commerce ), food service, alternative programming (Cineplex Events), cinema media (Cineplex Media), digital place-based media (Cineplex Digital Media), amusement solutions (Player One Amusement Group) and an online esports platform for competitive and passionate gamers ). Additionally, Cineplex operates a location-based entertainment business through Canada's newest destination for 'Eats & Entertainment' (The Rec Room) and will also be opening new complexes specially designed for teens and families (Playdium) as well as exciting new sports and entertainment venues across Canada (Topgolf). Cineplex is a joint venture partner in SCENE, Canada's largest entertainment loyalty program.

Proudly recognized as having one of the country's Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States and we offer competitive compensation, incentive and benefits programs. To learn more visit or download the Cineplex App.

The Enterprise Product Team has an immediate opening for the position of Product Manager, HR Systems who is passionate about creating unique and engaging customer focused experiences. This position requires a mix of technical, business, and interpersonal skills to ensure the products aligns with company goals and deliver value to internal & external customers. In this role, you will be focused on working collaboratively with teams across the organization to identify customer pain points and deliver awesome customer facing solutions. The Product Manager (PM) position is responsible for delivering business value to improve efficiency and improve customer satisfaction through the production of quality products.

The specific responsibilities include:

• As a background, you understand complex HR software systems (Workday, Workbrain) and settings thoroughly and how changes impact outcomes, keeping in mind reliability is the most important feature
• You can identify opportunities for automation or streamlining business processes and workflows and develop a partnership with the HR Team, understand and document their needs, business processes, and requirements
• In this role, you'll have the unique opportunity to deeply understand our business objectives, practices, and workflows. This foundational knowledge will enable you to effectively translate business needs into system functionalities and user requirements. You will outline the scope and specifications that guide the development of precise software solutions. You will play a pivotal role in fostering meaningful conversations and collaborations between the business teams and Digital & Technology (D&T) partners, both internal and external. This collaboration is essential for ensuring that technological implementations align closely with our business goals and deliver maximum value.
• You will get the opportunity to define the product backlog, and groom and prioritize work in backlog, ensure completed work fulfills acceptance criteria and author and execute test plans and test cases
• Design and implement improvements to automate business functions and make effective use of technology to improve the internal and external user experience, and collaborate with vendors on learning best practices and configuration details of various systems to provide 3rd level support management for various systems to support the business
• Effective problem investigation that leads to issue resolution. Gather evidence from logs, reports, application data, etc
• Effective management of internal and vendor support tickets including presentation of evidence in a coherent useful format
• Some afterhours work required in rare cases (may require a corporately issued mobile phone)

Education & Experience Required

• Bachelors Degree in IT, Computer Science or Business Administration

Specialized Knowledge, Skills or Abilities.

• Strong analytical skills, ability to diagnose issues and do root cause analysis
• Understanding of the business processes related to HR, such as payroll, benefits administration, recruiting, and labour scheduling.
• Ability to identify and translate business needs into product requirements.
• Ability understanding the technical architecture of cloud-based systems, integrations, and data security principles helps in making informed decisions and communicating effectively with technical teams.
• Knowledge of data transformation tools using XSLT. Oxygen and Workday Studio
• Clear and concise oral and written communication/presentation skills
• Strong knowledge of business analysis – including requirements gathering and business process mapping
• Knowledge of understanding & writing basic SQL queries for technical review, data analysis and/or troubleshooting
• 5+ years Product Management experience is needed.
• 3+ yeas Workday Administration & Configuration
• 3+ years Agile Methodologies is needed.
• Experience with managing complex HR systems is needed.
• Experience managing external professional service vendors is needed.
• Develop and maintain the product roadmap, highlighting dependencies and risks.
• Ensure the product roadmap is prioritized to be in line with business objectives and goals.
• Experience working as a part of a collaborative, cross functional team.
• Strong collaboration skills to engage with various stakeholders to ensure goals are clear and aligned to business objectives.
• Strong analytics skills with the ability to understand the business value of features being requested.
• Ability to develop and deliver presentations that convey a clear understanding of "the what" and why when something is being worked on.
• Ability to develop strong relationships to deliver customer centric solutions.
• Actively learns through experimentation and is able to test and learn ideas when tackling problems.
• Guides team members in understanding business context, overall strategy, analysis, and prioritization of features.
• Ability to understand business problems, extract requirements and translate them into user stories for the development team.
• Manage the product backlog with prioritized user stories ensuring it aligns with business, customer, and technical priorities.
• Planning and prioritizing work to meet commitments aligned with organizational goals.
• Own the delivery of incremental business value that meets stakeholder needs.
• Create and review project artifacts (e.g., user stories, epics, process maps, business plans, etc.) with the scrum team.

Additional Information

Must be able to quickly acquire an in-depth knowledge of applications and new 'out of the box' solutions.

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment's standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at or via email at

While we appreciate all interest, only those candidates selected for an interview will be contacted.