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Quality Engineering Consultant - Toronto, ON, Canada - Stripe
Description
Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
User Experience Assurance is a new team at Stripe focused on evaluating and improving user experiences across all of Stripe's products.
This team evaluates, measures, and tracks the experience quality of Stripe's user journeys. You will work closely with product teams to ensure that Stripe products meet or exceed our high quality bar.As a member of the User Experience Assurance team, you will test and evaluate Stripe's product and user journeys, identify opportunities for improvement, and partner with teams across Stripe to implement improvements.
You will develop a deep understanding of Stripe's products, users, and business in order to make high impact recommendations for improving product quality.
Act as a force multiplier to assist product teams in optimizing and planning for product experience and quality improvementsImplement comprehensive user experience evaluation strategies, ensuring thorough coverage of use cases and driving user journey evaluation and walk the store practices
Contribute significantly to improving product quality. Collaborate to define and establish user experience assurance standards, methodologies, and processes to be integrated seamlessly into the product development process
If you meet these requirements, you are encouraged to apply.
At least 4+ years of experience as a customer success engineer, integration engineer, solution architect, technical consultant, quality assurance or product engineering role.
A strong technical generalist with a coding backgroundCan read, write, and understand code in multiple programming languages
Obsession with users, details, and building best in class solutions
Understanding of how product quality is essential in a B2B product company with a focus in developer-led experiences
You can identify how user experiences can and should be better and when they do meet a defined quality bar.
Solid understanding of development lifecycles, testing methodologies, and QA processesExperience testing APIs
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices.
While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office.
Stripe does not cover the cost of relocating to a remote location.For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
medical, dental, and vision benefits;