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    Cyber as a Service, Device Management Senior Manager - Vaughan, Canada - PricewaterhouseCoopers LLP

    PricewaterhouseCoopers LLP
    PricewaterhouseCoopers LLP Vaughan, Canada

    1 day ago

    Default job background
    Full time
    Description

    Description

    & SummaryA career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

    Meaningful work you'll be part of

    As a Cyber as a Service, Device Management Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

  • Oversee their respective operations and act as an escalation point of contact
  • Approve the final reporting and documentations
  • Manage shifts schedule and on-call as required
  • Responsible for team's work quality and overall use of resources and initiation of corrective action where required for their operations
  • Participate in business development opportunities
  • Responsible for device management and client experience and quality
  • Ensure incident triage identification, assessment, reporting, communication, mitigation and monitoring are handled with due processes and quality
  • Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives
  • Coordinate with stakeholders, build and maintain positive working relationships with them
  • Ensure team follows on incident triage identification, assessment, reporting, communication, mitigation and monitoring are handled with due processes and quality
  • Ensure team complies with SLAs, process adherence and process improvements to achieve operational objectives
  • Develop and improve processes to strengthen the current device operations framework, review policies and highlight the challenges in managing SLAs, initiate corrective actions where required for Digital Resilience Center
  • Lead team to develop use cases for systems monitoring and be available for escalation calls from Tier 2
  • Actively mentor and coach team members to their highest potential
  • Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards

    • Experiences and skills you'll use to solve

  • Experience building and maintaining Linux or BSD software package repositories
  • Experience in security device management including SIEM platforms and/or other security devices including Firewall, Anti-Spam, Web Proxy and EndPoint Protection
  • Extensive experience in MSSP environment
  • Prior experience in systems administration and network administration
  • Hands-on experience with two or more of the following technologies: Cisco Iron-Port, ProofPoint, Splunk, LogRhythm, QRadar, Azure Sentinel, ArcSight, Palo Alto Cortex, McAfee EndPoint Protection, Illumio, Forescout, Palo Alto Firewall, Cisco ASA, CheckPoint, Claroty, Tanium, Crowdstrike
  • Proficiency in Incident Management and Change Management
  • Consulting experience in a Big 4 or similar is an asset
  • Technical designations such as CISSP, CISA, CISM, OSCP, CEH, ECSA, GPEN, GWAPT, CCNA, CCNP, CCIE will be considered an advantage
  • Knowledge of various operating system flavors including but not limited to Windows and, Linux
  • Excellent communication and leadership skills
  • Ability to handle high pressure situations with key stakeholders internally and externally
  • Good analytical, problem solving and interpersonal skills
  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

    • Why you'll love PwC

    We're inspiring and empowering our people to change the world. Powered by the latest technology, you'll be a part of amazing teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about us at.

    Your Application to PwC

    We embrace new technology to deliver securely and differently for our candidates. To protect your personal information, apply at and visit to learn more about what your recruitment experience could look like.

    The most connected firm through activity based working

    PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it's done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work, whether it's in the office or at a client site. This means we expect you to be in-person (either with clients or in the office) at least half of your time. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

    Education

    Degrees/Field of Study required:Degrees/Field of Study preferred:

    Certifications

    Required Skills

    Optional Skills

    Desired Languages

    Travel Requirements

    Not Specified

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date

    At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We're committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.We're committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.To learn more about inclusion and diversity at PwC Canada: . Be a part of The New Equation.Chez PwC Canada, notre atout le plus précieux, c'est notre personnel. Et c'est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l'expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n'est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.Nous tenons à répondre à vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour être parfaitement à l'aise, faites-le-nous savoir à l'étape de la demande d'emploi.Pour en savoir plus sur l'inclusion et la diversité chez PwC Canada: . Faites partie de La Nouvelle équation.
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