Customer Service Representative Full Time - Winnipeg, Canada - Parian Logistics
Description
The Associate will be responsible for duties that include:
- Documents all customer service related interactions based on established protocols and manages a detailed issue log.
- Effectively articulates technical information to a variety of customers.
- Communicates with Store Teams relating to resolving postsale issues for customer.
- Communicates with the Distribution Centre and Comark Services to resolve processing, delivery or payment issues for customer.
- Maintains and updates the CRM database with requests from customers that come through online customer service avenues.
- Requires excellent customer service skills with a demonstrated customerfocused, servicefirst attitude
- Strong attention to detail, administrative, time management, and organizational skills
- Must be highly experienced navigating the Internet
- Passion for online retailing web savvy, experienced in navigating on line sales
- Must be flexible in scheduling; the ability to work various shifts/schedules including nights, weekends and holidays
- Hybrid work week available.
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