- Daytime availability is needed for onboarding.
- Some daytime coverage is available.
- Availability to cover for Stat Holidays is required.
- 1st-week schedule: 3-4 evening shifts per week of 4-5hrs shifts.
- 2nd-week schedule: two 8hr weekend shift , plus one 4hr evening shift
- Have customer service experience and computer skills
- Have Coordination experience or trained medical secretaries experience
- Demonstrate excellent telephone etiquette
- Be able to remain calm in stressful situations
- Be able to empathize with the complexity and difficulty of each client or field staff situation
- Be a detail-oriented, adaptable, and customer-focused team player
- Combine strong interpersonal skills with analytical problem-solving abilities
- Be self-directed, goal-oriented, and able to manage time and priorities
- Possess medical knowledge or medical background, and supervisory skills will be considered assets
-
National Child Care Coordinator
Found in: Jooble CA O C2 - 2 days ago
Canadian Association of Labour Media Ottawa, ON, CanadaPosition type: Term – Full-Time · Location: CUPW National Office, Ottawa · The Canadian Union of Postal Workers represents over 60,000 workers who work for post offices, call centers, courier companies and cleaners all across Canada and Quebec. The Union has a strong focus on ...
-
National Child Care Coordinator
Found in: Jooble CA O C2 - 2 days ago
Canadian Association of Labour Media Ottawa, ON, CanadaPosition type: Term – Full-Time · Location: CUPW National Office, Ottawa · The Union has a strong focus on public sector innovation, human rights, social justice, and political activism. For more information about CUPW, please see our web site at . · The Child Care Coordinator ...
-
Customer Care Coordinator
Found in: beBee Professionals CA - 5 days ago
BeBee Professionals is looking for a Customer Care Coordinator to join our team in Ottawa. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints. · The ideal candidate shoul ...
-
Care Coordinator
Found in: Talent CA C2 - 23 hours ago
Home and Community Care Support Services Ottawa, Canada TEMPORARYPosition Summary: · Under the general direction of the Manager, Home and Community Care, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through in person visit ...
-
Care Coordinator
Found in: Talent CA C2 - 2 days ago
Home and Community Care Support Services Ottawa, Canada Part timePosition Summary: · Under the general direction of the Manager, Home and Community Care, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of health concerns. The Care Coordinator, through phone conversat ...
-
Care Coordinator
Found in: Talent CA C2 - 3 days ago
Home and Community Care Support Services Ottawa, Canada Part timePosition Summary: · Under the general direction of the Manager, Home and Community Care and in accordance with the Home and Community Care Support Services Champlain standards, legislation, policies and guidelines, the Care Coordinator is responsible for client assessment, deter ...
-
Care Coordinator, Ottawa
Found in: YadaJobs CA C2 - 2 weeks ago
CBI Health Group Ottawa, Canada Full timeAs a Care Coordinator in the CBI Home Health Ottawa Office, your focus will be on ensuring a positive client and family experience by effectively scheduling direct care providers in the community to meet the requirements of client care plans. You will be part of a team of Care Co ...
-
Float Care Coordinator
Found in: Talent CA C2 - 2 days ago
Home and Community Care Support Services Ottawa, Canada TEMPORARYPosition Summary: · Under the general direction of the Manager, Home and Community Care and in accordance with the Home and Community Care Support Services Champlain standards, legislation, policies and guidelines, the Care Coordinator is responsible for client assessment, deter ...
-
Care Coordinator, Nursing
Found in: beBee S2 CA - 2 weeks ago
CBI Health Group Ottawa, Canada Full timeCare Coordinator · As a Care Coordinator within our Ottawa region, your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You'll be part of a team of ...
-
Virtual Care Coordinator
Found in: beBee S2 CA - 1 week ago
Canada Life Assurance Company Ottawa, Canada Full timeDisability Case ManagerDescription:Permanent Full Time-We are looking for a Disability Case Manager.The Disability Specialist will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, deve ...
-
Registered Practical Nurse
Found in: Indeed CA C2 - 2 days ago
Seekers Health Ottawa, ON, Canada Part timeAttention NURSES (RPNs and RNs).....Come Join our Dynamic Team · Job Type: Part-time · Salary: $25.00-$31.00 per hour · Expected hours: 15 – 30 per week · The Seekers Centre is an innovative healthcare facility with a focus on chronic pain and associated brain syndromes. Our c ...
-
Project Coordinator
Found in: Talent CA C2 - 6 hours ago
Actalent Ottawa, Canada ContractJOB DESCRIPTION Actalent is seeking a project coordinator for an on-site contract position in Ottawa · Description: · As a project coordinator, you'll be assigned to multiple projects in different areas of a business, such as operations, manufacturing, engineering and process ...
-
Aiport Transport Driver
Found in: Indeed CA C2 - 3 days ago
GAT Airline Ground Support Ottawa, CanadaSummary · Transport Drivers are responsible for building and transporting all galleys to the clients' specifications for all scheduled flights. This position requires working in a fast paced environment with time constraints to meet arrival and departure goals. A professional an ...
-
Sensor Scientist
Found in: Appcast CA C2 A - 2 days ago
Hylid Diagnostics Inc Ottawa, CanadaHylid Diagnostics is enabling at-home blood testing to change the lives of millions of people with various chronic diseases—giving them a level of control only experienced in diabetes. We have an exciting opportunity for those skilled in the art of biosensor development, clinical ...
-
Executive Assistant to Chief Executive Officer
Found in: Appcast CA C2 A - 1 day ago
The Canadian Nurses Protective Society (CNPS) Ottawa, ON, CanadaExecutive Assistant · Permanent, full-time position · Ottawa, Ontario · ABOUT US · The Canadian Nurses Protective Society (CNPS) provides legal advice, risk management services, legal assistance and professional liability protection related to nursing practice to over 150,000 ...
-
RN Mental Health
Found in: Indeed CA C2 - 2 days ago
Bayshore HealthCare Ottawa, ON, Canada Full timeIT IS AN HONOR TO PROVIDE HEALTHCARE SERVICES FOR THOSE WHO HAVE SERVED, AND WHO CONTINUE TO SERVE OUR COUNTRY. Bayshore Medical Personnel is actively searching for a highly motivated full-time Mental Health Registered Nurse with three (3) years of experience to join our team in ...
-
Registered Nurse
Found in: One Red Cent US C2 - 4 days ago
Floral Long Term Care Ottawa, CanadaFloral Long Term Care - Registered Nurse (RN) · Are you interested in relocating to NY or TN? We will assist with relocation and provide you with a great job · Must be Canadian citizen · Registered Nurse (RN) Job Duties: · Assists in defining, maintaining and interpreting standar ...
-
Senior Information Technology Business Analyst
Found in: Appcast CA C2 Glassdoor - 3 hours ago
LeverageTek IT Solutions Ottawa, CanadaLeverageTek is actively seeking a Senior IT Business Analyst for a 12-month contract with its Ottawa-based customer. · Work Location · Remote · Security Requirement · Must be eligible for a Government of Canada Enhanced Reliability Clearance. · Key Tasks · Provide analysis expert ...
-
Manufacturing Test Engineer
Found in: Appcast CA C2 A - 2 days ago
Curtiss-Wright Corporation Ottawa, CanadaManufacturing Test Engineer-Onsite · We are looking for a Manufacturing Test Engineer to join our world-class manufacturing and design facility in Ottawa, Ontario · Location: Ottawa, ON · We Take Care of Our People · Paid Time Off I RRSP with Employer Match I Health and Wellness ...
-
Senior Project Manager
Found in: Appcast CA C2 A - 15 hours ago
LeverageTek IT Solutions Ottawa, CanadaLeverageTek is actively seeking a Senior Project Manager for a 12-month contract with its Ottawa-based customer. · Work Location · The successful candidate will be required to work on-site at the customer headquarters in Ottawa, ON. · Security Requirement · The successful candida ...
Care Coordinator, Ottawa - CBI Health Group
Description
Care Coordinator - Extended Hours (Evenings and Weekends)
As a Care Coordinator within our Ottawa region, your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You'll be part of a team of Care Coordinators in the Nursing Program, working diligently to provide as much consistency of care as possible while meeting the scheduling requirements of both patients and care providers. Frequently problem-solving, you'll be the central point of contact for patients and families, care providers, and referral sources. Effective care coordination is an important element of service delivery; as a result, you must be driven to help others in a compassionate and caring way while balancing the pressures to deliver on scheduling requirements.
This in-office position covers evening and weekend shifts to support the needs of the business during operational times from 3:00 pm to 8:00 pm and weekends from 8:00 am - 8:00 pm.
Your 2-week schedule (20 hours per week) looks like the following:
PRIMARY DUTIES
As a Care Coordinator, you will:
• Use scheduling software effectively to fulfill patients' care plans
• Provide field staff with accurate schedules every week
• Ensure care providers are scheduled effectively and efficiently
• Communicate effectively with care providers to ensure schedules are carried out
• Communicate with patients and families when schedule challenges arise, and problem-solve effectively
• Maintain accurate records of care provider availability
• Maintain continuity of care whenever possible
• Take into consideration the individual needs of patients (and families), and of care providers, when making decisions
• Maintain accessibility by phone for patients, care providers, referral sources and other stakeholders
• Actively pursue positive relationships with care providers and patients
• Follow up appropriately on missed visits
• Liaise with Care Supervisors to share patient and care provider feedback
• Resolve or escalate, as required, client concerns/issues
• Ensure dated notes are timely and clear, and contain appropriate and required information
• Ensure accurate, timely documentation and/or phone calls, both external and internal
• Respond to faxes and emails in a timely manner
• Prepare daily performance and tracking reports in a timely manner
• Enter all critical and relevant information into the system for appropriate follow-up and documentation
• Escalate appropriate concerns or risks for review and/or follow-up.
QUALIFICATIONS
To take on the role of Care Coordinator, you must:
Join us at CBI Health - Because Your Care Matters
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We are committed to fostering a positive experience for all Indigenous applicants whether you're First Nations (status or non-status(, Unuit or Metis and welcome applications from all individuals regardless of race, colour religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Health Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.
#HHEast