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    Financial Advisor/ Planner - Vancouver, BC, Canada - HSBC

    HSBC
    HSBC Vancouver, BC, Canada

    1 week ago

    Default job background
    Part time
    Description

    Job Description:

    As a Personal Banker you are a Brand Ambassador for
    HSBCBank Canada, delivering an outstanding customer experience by identifying and fulfilling all customer needs at first point of contact.

    You will work within a customer facing capacity in branch, generating revenue growth by meeting and exceeding customer needs, and maximising opportunities across all customer segments.

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    Job Responsibilities:
    Effectively question and listen to your customers, enabling you to fully understand both new & existing customer's financial circumstances and needs
    Be proactive in building & creating a customer base through the use of Customer Contact Lists, referrals & walk-ins

    Demonstrate sound understanding of
    HSBCproducts and services; articulating these to your customer in an engaging and confident manner.

    Help customers to understand how they can flexibly use
    HSBCservices through Internet Banking, phone Banking & self-service points, to meet their varying needs
    Proactively drive referrals to Branch Specialist, Premier and Wealth colleagues, to ensure that the customer is provided with the best possible advice


    Job Requirements:
    Consistently deliver a personalised, friendly & efficient service at all times
    Ability to safeguard the bank by holding difficult conversations with your customers on subjects like Anti-Money Laundering, sanctions, complaint handling, and estate planning
    Ability to demonstrate your understanding of a customer's requirements through effective fact finding
    Effective communication skills, which will enable you to build strong professional rapport
    A passion for continuously delivering an outstanding customer experience


    Job Details:

    Company:

    HSBC

    Vacancy Type:
    PartTime


    Job Location:
    Surrey, BC, CA


    Application Deadline:
    N/A

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