Software Product Manager - Canada - NCC Group

Description

Our Group Product team is responsible for designing, creating and managing a broad range of propositions, both service and software based, that help solve our customers challenges across the Cyber, Data & Digital landscape.

We are looking for an experienced Product Manager or Product Owner to join our Group Product & Development team, where your core focus will be to work with in a large team of like-minded Product and Software people, while leading the design, build and enhancements of an exciting and innovative new-to-market platform.

The Challenge:

Your role as a Product Manager will be to work extensively with various departments across NCC Group globally to:

Consistently deliver high-quality, easily understood Product Requirements, which consider customer needs, application context and engineering principles.

Motivate and lead a dedicated team of engineers, designers, architects and QA Testers

Be the voice of the customer - Gathering, reviewing and prioritising feedback to drive continual service and process improvement.

Specifically, you will:

Confidently and clearly communicate with internal and external stakeholders/teams at various levels, articulating product & team progress, focus and direction of travel.

Install rigorous and persistent prioritisation and re-prioritisation methods across your product backlog and roadmap, predicting and responding to scenarios that arise during product development

Accurately assess the realistic business and customer value behind new and existing ideas that come up during the product development

Be accountable for the effective creation of key Product deliverables such as:

Product requirements & acceptance criteria

Backlog/Release management and refinement

Roadmap creation & maintenance

Technical prototypes and proof of concepts

Technical documentation

Product presentations, training & education

Competitor & Market analysis

The role will not include any line management responsibilities.

Key Skills & Requirements :

Been there, done that: We require prior experience in either Product Manager/Owner roles, it doesn't need to be decades, but it is essential that you bring to the table evidence of writing requirements/acceptance criteria, prioritising complex backlogs, and working with broad internal and external stakeholders. You should also be experienced working in/leading product development teams.

Assess & Decide: We don't need you to be an engineering expert, or to have worked in this specific industry (Cyber) before, but we do need you to possess the ability to quickly assess the technical feasibility, relative cost and risks around solution options, and make good, informed decisions you can stand behind and evidence with data.

Process Pro & Eye for Detail: You should hold excellent process analysis and mapping skills, and want nothing more than to uncover all the detail involved with a requirement in order to distil into the pertinent information your team requires.

All about Agile: Demonstratable knowledge of Agile development processes, ceremonies and practices is essential – but we also require you to be adaptable to change, particularly where there are varying levels of process adoption, we want you to embrace difference and fundamentally deliver.

Confident Communicator : Holding a strong ability to clearly communicate with and manage broad stakeholders across multiple departments and geographies is critical to the success of the role.

Formal Agile/Scrum Product Owner or Manager certification

Experience using the Atlassian stack, specifically JIRA and Confluence

An awareness of developing or working with Cloud or SaaS platforms.

A background in, or demonstrated awareness of, Cyber Security products

Behaviours:

· Client-Focused: Prioritizes client needs and expectations, ensuring that all actions and decisions lead to client satisfaction and success.

· Collaborates as 'One NCC': Works in unison with all departments and teams, fostering a united front and shared objectives across the entire organisation.

· Adds Value: Goes beyond the minimum requirements to provide solutions and contributions that enhance the customer's success and growth.

· Enables and Empowers: Provides tools, resources, and support to team members, fostering an environment where they can thrive and excel.

· Personal Responsibility: Takes ownership of actions, decisions, and outcomes, acknowledging successes as well as areas for improvement.

· Communicates Openly and Respectfully: Shares information transparently while maintaining

respect and consideration for all stakeholders.

· Open Mindset: Embraces new ideas, diverse perspectives, and is willing to adapt in response to evolving situations or feedback.

· Growth and Development: Actively seeks opportunities for personal and professional growth, championing learning and evolution for oneself and the organisation.

· Analytical Thinking: Demonstrates a systematic approach to resolving issues and identifying.

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

About Us

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.