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    Consultant, Change Management - Toronto, Canada - CIBC

    CIBC
    CIBC Toronto, Canada

    3 weeks ago

    CIBC background
    Temps plein
    Description

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients.

    À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d'agir. Les membres de notre équipe disposent de ce dont ils ont besoin pour apporter une contribution significative et être valorisés, à la fois pour ce qu'ils sont et ce qu'ils font.

    Pour en savoir plus sur la Banque CIBC, visitez le site .

    What You'll Be Doing

    As a member of the Capital Markets Technology, CRM, Banking, Finance and Adjudication Team, the Consultant, Change Management is responsible for providing subject matter expertise in support of Enterprise Change Management team, process, and standards. The role is responsible for ensuring standardized methods and procedures are used for the efficient handling of all changes in order to minimize the impact of change related incidents upon service quality. The individual applies advanced concepts to coordinate change activity within a line of business, department or area to ensure that the infrastructure environments are recorded, evaluated, authorized, implemented and reviewed in a controlled manner. The role uses independent judgement to determine methods and approaches to work, coordinating with the department's lines of business to establish dates for change activity that complies with established submission deadlines, ensuring coordination with technical requirements. Finally, this role works autonomously and independently resolves complex matters, providing reporting to address forward schedule of change and post-implementation status.

    How You'll Succeed

  • Operations Management: Oversee the day-to-day operational activities including capacity management, quality management, service response, problem resolution and reporting against targets/goals. Ensure adherence to department, CIBC and regulatory standards and policies. Implement and manage the operation's strategic and tactical plan to address the current and future business needs.
  • Process Improvement : Apply process improvement frameworks, tools and artifacts to be able to define, measure, analyze, improve and control a problem.
  • Data Administration: You'll help design and enhance new and existing solutions to deliver simple, yet powerful dashboards to our business partners. You will help support the development of standards, processes and continuous improvement related to the quality and operability of application releases and infrastructure changes.
  • Relationship Management: You will develop and foster great relationships with Technology, Infrastructure and Innovation business partners to identify client needs and align operational delivery to support solutioning and fulfillment of those needs. You'll leverage your communication and presentation skills, as well as utilize your knowledge of the best approaches, tools, and techniques for working with individuals and teams constructively and collaboratively.

    • Who You Are

  • You can demonstrate experience. In managing and enhancing change management reports. At least 2 years of experience utilizing MS office suite, specifically Teams, Excel and PowerPoint
  • You have a degree/diploma. In Business, Commerce, and/or related program.
  • You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.
  • You embrace and advocate change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
  • You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
  • Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.
  • Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

    • Ce que la Banque CIBC vous offre

    À la Banque CIBC, vos objectifs sont une priorité. En fonction de vos forces et de vos ambitions en tant qu'employé, nous nous efforçons de créer des occasions qui vous permettront d'exploiter votre potentiel. Notre objectif est de vous offrir une carrière, pas uniquement un chèque de paie.

  • Nous nous efforçons de vous récompenser de façon personnalisée et pertinente, notamment en vous offrant un salaire concurrentiel, une rémunération au rendement, des avantages bancaires, l'adhésion à un programme d'avantages sociaux*, à un régime de retraite à prestations déterminées* et à un régime d'achat d'actions par les employés, des vacances, du soutien pour votre bien-être et Créateur de moments, notre programme social de reconnaissance basé sur des points.
  • Grâce à nos espaces et à nos outils technologiques, il devient facile de réunir les grands esprits pour créer des solutions novatrices qui améliorent les choses pour nos clients.
  • Nous favorisons une culture qui encourage l'expression de vos ambitions au moyen d'initiatives comme la journée Raison d'être, une journée de congé payé dont vous pouvez profiter pour investir dans votre croissance et votre perfectionnement.

    • Sous réserve des modalités du régime et du programme

    Ce que vous devez savoir

  • La Banque CIBC s'est engagée à créer un milieu de travail intégrateur où tous les membres de l'équipe et les clients se sentent à leur place. Nous recherchons des candidats dotés d'un large éventail de compétences et offrons une expérience accessible aux candidats. Si vous avez besoin d'une solution d'adaptation, écrivez à .
  • Vous devez être légalement admissible à travailler au Canada dans les lieux précisés ci-dessus et, s'il y a lieu, détenir un permis de travail ou d'études valide.
  • Nous pourrions vous demander de remplir une évaluation fondée sur les attributs et d'autres tests de compétences (comme la simulation, la programmation, la maîtrise du français, MS Office). Notre objectif pour le processus de demande est d'en apprendre davantage sur vous et sur tout ce que vous avez à offrir, et de vous donner l'occasion d'en apprendre davantage sur nous.

    • Lieu de travail

    Toronto-81 Bay, 23rd Floor

    ​

    ​ Type d'emploi

    Permanent

    Heures de travail hebdomadaires

    37.5

    Compétences

    Communication, Entreprises, Gestion d'échéance, Gestion de relations, Gestion des livrables, Gestion des personnes, Négociation, Planification de la main-d'oeuvre, Qualité de service, Rapports de gestion
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