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    Senior Administrative Services Clerk - Mississauga, Canada - Trillium Health Partners

    Trillium Health Partners
    Trillium Health Partners Mississauga, Canada

    1 week ago

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    Description

    Job Description

    Position: Senior Administrative Services Clerk

    Department: Diagnostic Imaging

    Posting ID:

    Status: Temporary Full-Time (6 months)

    Role Level: AC03 ($23.47 to $29.30)

    Hours of Work/Shifts: All Shifts (Days, Evenings, Nights, & Weekends); 8 hour shifts

    Site: All Sites (Credit Valley Hospital, Queensway Hospital, Mississauga Hospital)

    Posted: April 30, 2024

    Internal Deadline: May 7, 2024

    Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

    Our Mission: A New Kind of Health Care for a Healthier Community

    Our Values: Compassion, Excellence, Courage

    Our Goals: Quality, Access, Sustainability

    Our Enablers: People, Education, Innovation, Research

    *The location of any vacancy/position may be changed or reassigned as per operational needs

    Duties and Responsibilities:

  • Answer telephone
  • Facilitate inpatient appointments
  • Assist Resource Technologist with coordinating patient flow
  • Enter portering information into Connexal
  • Strong knowledge of medical terminology
  • Experience with Meditech and PACS
  • Enter inpatient exams in RIS
  • Coordinate patient consent and prep information
  • Ability to coordinate patient flow
  • Communicate preparation information to inpatient floors
  • Paging of MRP's for Radiologist
  • Scanning paperwork
  • Gather pertinent patient information, eg. Previous, lab results, etc., for biopsy and inpatient procedures
  • Assist in changing of patients for examination
  • Booking ultrasound biopsies, notifying patient and physician's office
  • Ordering forms from Print Shop
  • Order on-site supplies through materials management system
  • Strong organizational skills with the ability to prioritize tasks
  • High accuracy and attention to detail when performing a wide variety of tasks
  • Excellent patient service skills, delivering positive patient centered care
  • Other duties as requested

    • Qualifications:

  • Completion of clerical / senior clerk training program or equivalent education and experience in a health care environment.
  • Health related undergraduate degree an asset
  • Previous experience in Diagnostic Imaging an asset
  • MRI safety screening experience preferred
  • High accuracy typing skills combined with proficient computer software skills including Meditech, MSM bookings, Microsoft word & Excel and SCM
  • Proven ability to work independently and within a multidisciplinary team in a high stress environment
  • Proven ability to multitask and able to adapt readily to changes in workload demands.
  • Ability to communicate effectively both verbal and in writing
  • Critical thinking and exceptional problem solving skills when dealing with patients, physicians, hospital staff and external stakeholders.
  • Excellent organization and time management skills ensuring compliance with diagnostic imaging policy and procedures.
  • High degree of professionalism and competency to function in a position requiring initiative and the ability to prioritize duties of the position with limited to no supervision.
  • Patient care focused to deliver the highest quality of care to patients and families.
  • Excellent attendance records required.
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