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    Business Operations Specialist - Toronto, Canada - Techtronic Industries

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    Full time
    Description

    What You Will Do

  • Support improvement and development of asset management tool (Red Hub).
  • Manage Demo Tool returns, shipments, sales, and ordering for the entire Milwaukee team.
  • Manage offboarding/onboarding of demo tool accounts and addresses for reps.
  • Auditing demo accounts to verify the accuracy of the account, and correspondingly write-off tools to their cost centres.
  • Enforcing demo tool policy by ensuring accountability for management and their teams to the policy regulations.
  • Update and manage the Demo Tool Order Form for the Focus Verticals.
  • Manage sales and return policies and procedures, per leadership direction.
  • Manage Territory updates and changes.
  • Create and maintain Red Hub Learning Library videos and instruction.
  • Manage Red Hub support inbox communicate bugs to Operations Project manager.
  • Special projects (liquidations, heated gear sales, etc.)
  • What You Have Done

  • Post-secondary degree.
  • Experience creating and improving processes to maximize efficiency or reliability, while adapting to fast-paced changing priorities
  • Asset management experience.
  • Well versed understanding in the tools/assets utilized for the focus vertical teams.
  • Ability to communicate facts and opinions clearly and succinctly, articulate reasons, and be comfortable to say no.
  • Determination to see things through to successful completion.
  • Exposure and working knowledge of Microsoft Dynamics AX an asset.
  • Ability to manipulate data quickly through Excel.
  • Excellent written and verbal communication required.
  • Strong Presentation skills.
  • Power Platform experience considered an asset.
  • What You Will Get

  • Competitive base salary and bonus structure
  • Health Benefits Coverage, including Vision Care, and Dental Care
  • $500 yearly renewing Wellness Program, paid time off, and award-winning culture
  • Registered Retirement Savings Plan with Employer Matching Contributions
  • And much, much more


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