- Investigates, resolves, and reports on medium- to highly-complex technical issues requiring business application understanding.
- Work closely with business clients to understand priorities and impact, and provide timely and accurate reports to management and end-users on status of critical systems processes and reports.
- Proactively identify and act on emerging issues (and work with Development teams) to resolve them in the short and long term. Many of these issues require rapid response and the ability to synthesize multiple technical factors quickly in order to arrive at a workaround or solution within hours.
- Can learn about multiple applications and technologies and how they interact in order to provide cross-function support. An understanding of how legacy and emerging technologies integrate is required.
- Make recommendations on process improvements and enhance system and support documentation for lower levels of support (Level 1 and Level 2).
- Coach members of L1 and L2 teams.
- Actively participate in Agile development projects to represent the interests of maintaining Production application stability and adhering to Production readiness standards. Your participation would ensure that projects follow RBC standards for security and audit, supporting System Integration testing, and supporting code promotions and development effort.
- Work on IT Risk deliverables: participate in DR exercise, help in DR planning and design; interacting with various auditors and make sure that applications in our portfolio function according to published RBC IT Risk Standards. Perform some of the above responsibilities after hours and on weekends on a rotational on-call basis.
- Operating systems: experience with multiple operating systems and the integration of processing across different platforms will make you more effective in this role. UNIX experience is required. Shell scripting: the ability to read, understand, modify, and write non-trivial UNIX shell scripts is preferred.
- Relational databases: working knowledge of relational database concepts and how to interact with databases using SQL, ORACLE, and SYBASE is required.
- Job scheduling software: knowledge of how to create and modify job schedules using job scheduling software is required, as most of the applications we support are run using advanced job scheduling software.
- Data transformation: a lot of the applications we support depend on getting files of varying formats loaded into relational databases for further processing. An understanding of how these ETL tools work will be of significant benefit in this position. An understanding of or interest in working with related technologies such as DataStage, Apache Hive, OpenShift, KAFKA would also be of benefit.
- Security: a foundational understanding of sound operating system and file system security practices on the UNIX and Windows platforms would be an asset.
- Ideal candidate would possess some business knowledge in the Group Risk Management arena. In this position, it is often essential to be able to express technical issues in business terms, and vice-versa.
- Exposure to project management practices, soft skills.
- Experience in a risk management environment would be an asset.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Opportunities to building close relationships with clients.
- Access to a variety of job opportunities across business and geographies.
-
Systems Analyst
5 days ago
NTT DATA Halifax, Canada**Req ID**: 277362 · We are currently seeking a Systems Analyst to join our team in Halifax, Nova Scotia (CA-NS), Canada (CA). · The Systems Analyst participates in all phases of software development. The Systems Analyst needs to have a strong understanding of the software · **Re ...
-
Systems Analyst
23 hours ago
Nova Scotia Health Authority Halifax, Canada**Req ID: 144266** · **Company: Nova Scotia Health** · **Location: Central** **Zone, Victoria Building - QEII** · **Department: IMIT Ambulatory** · **Type of Employment**: Hourly FT long-assignment** (100%** FTE) x 2** **position(s)** · **Status: MGMT/NON-Union** **Management/Non ...
-
Systems Analyst
5 days ago
Nova Scotia Health Authority Halifax, Canada**Req ID**:177009** · **Company: Nova Scotia Health** · **Location**:Central** Zone, **Halifax Infirmary Robie Street Entrance - QEII** · **Department**:IMIT Business Applications Support** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** · ...
-
System Analyst
23 hours ago
PSA Halifax Halifax, CanadaPSA Halifax is recruiting for a System Analyst · PSA Halifax, owned and operated by PSA International, has been serving the Atlantic Provinces and abroad for more than forty years and offers one of the most cost-effective cargo-handling facilities on the Atlantic Seaboard. PSA Ha ...
-
Systems Analyst
1 week ago
AGADA Biosciences Inc. Halifax, CanadaEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · - Experience: Experience an asset · **Work setting**: · - Research and development institution · **Tasks**: · - Design, develop and implement information systems busines ...
-
Analyste Bilingue, Systèmes de Gestion
2 hours ago
Société canadienne d'hypothèques et de logement (SCHL) Halifax, Canada**ID de la demande d'emploi**: 10046 · **Type d'emploi**: Temporaire à plein temps · **Type de poste**: Hybride · **Emplacement du bureau**: Calgary (AB); Halifax (NS); Montréal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC) · **Exigences relatives aux déplacements**: Déplacemen ...
-
Lockheed Martin Corporation Halifax, CanadaIngénierie électronique · - Halifax (Nouvelle-Écosse) · - 13401BR · **À propos du poste** · - Effectuer différents niveaux d'intégration, de test, de formation et de maintenance sur le site du client, notamment les tâches suivantes: · - l'élaboration de procédures de test qui per ...
-
Imit Systems Analyst
1 week ago
Nova Scotia Health Authority Halifax, Canada**Req ID**:146684** · **Company: Nova Scotia Health** · **Location**:Central** Zone, **Halifax Infirmary Robie Street Entrance - QEII** · **Department**:IMIT Ambulatory** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **2** position(s)** · **Status: MGMT/NON- ...
-
Business Systems Analyst
5 days ago
CGI Halifax, CanadaCGI is offering an exciting opportunity as a Business Systems Analyst with focus in CRM solution. As a member of CGI's national practice providing retail banking solutions and services to credit unions, you will be joining an experienced and dynamic team of global IT professional ...
-
Business Systems Analyst
1 week ago
Shannex Halifax, CanadaIf you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate _Great People_ who inspire meaningful connections while _Leading the Way to ...
-
Business Systems Analyst
23 hours ago
CGI Halifax, CanadaWe offer the opportunity to work with Canada's largest Information Technology Outsourcing and Management Consulting Company with a true global presence in a fast-paced and energetic atmosphere where your personal and professional growth is accelerated by your desire and sense of ...
-
23014 - Business Systems Analyst
23 hours ago
Nova Scotia Liquor Corporation (NSLC) Halifax, CanadaThe **Business Systems Analyst** is responsible to provide solutions to business needs that merge business process and software configuration. This position is based on-site out of Halifax, Nova Scotia. The Business Analyst will work in partnership with the business, external ven ...
-
Workforce System Support Analyst
5 days ago
Nova Scotia Health Authority Halifax, Canada**Req ID**:176586** · **Company: Nova Scotia Health** · **Location**:Provincial** Zone, **Bethune Building - QEII** · **Department**:PS Strat Time Reporting** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** · **Status**:Management/Non Union ...
-
Bilingual Analyst, Business Systems
2 hours ago
Canada Mortgage and Housing Corporation (CMHC) Halifax, Canada**Job Requisition ID**: 10046 · **Position Status**: Temporary Full Time · **Position Type**: Hybrid · **Office Location**: Calgary (AB); Halifax (NS); Montreal (QC); Ottawa (ON); Toronto (ON); Vancouver (BC) · **Travel Requirement**: Limited · **Language Designation**: Bilingual ...
-
Information Systems Security Analyst
1 week ago
Weir Group Halifax, CanadaInformation Systems Security Analyst · Weir Marine Engineering · Halifax, Nova Scotia · On-Site - Hybrid · The Information Systems Security Analyst will be a member of the IT Security Group within the Information and Communication Systems (ICS) Section. · Why choose Weir: · Be pa ...
-
Im IT Business Systems Analyst
6 days ago
Nova Scotia Health Authority Halifax, Canada**Req ID**:144663** · **Company: Nova Scotia Health** · **Location**:Provincial** Zone, **Halifax Infirmary Robie Street Entrance - QEII** · **Department**:IMIT Inpatient Core** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** · **Status: MG ...
-
Int Business Systems Analyst
5 days ago
Nova Scotia Power Inc. Halifax, Canada**Job Title**: Intermediate Application Support Analyst · **Company, Department**: Nova Scotia Power, Information Technology · **Location**: Halifax, NS - Hybrid · **Type of Employment**: Regular, Full Time · **Closing Date**: January 8, 2023 · **Reference Number**: 10848 · At No ...
-
Int Business Systems Analyst
3 days ago
Nova Scotia Power Halifax, Canada**Job Title**: Intermediate Application Support Analyst · **Company, Department**: Nova Scotia Power, Information Technology · **Location**: Halifax, NS - Hybrid · **Type of Employment**: Regular, Full Time · **Closing Date**: January 8, 2023 · **Reference Number**: 10848 · At No ...
-
Network System Certification Analyst
1 day ago
CGI Halifax, CanadaCGI is offering an exciting opportunity as a Network System Certification Analyst. As a member of CGI's national practice providing retail banking solutions and services to credit unions, you will be joining an experienced and dynamic team of global IT professionals serving our c ...
-
Dalhousie University Halifax, Canada**Position Details**: · - Position Information**Position Title** · - Business Analyst and Systems Reporting Specialist · **Department/Unit** · - Registrar's Office · **Location** · - Halifax, Nova Scotia, Canada · **Posting Number** · - S135-23 · **Employee Group** · - DPMG · **P ...
Senior Technical Systems Analyst - Halifax Regional Municipality, Canada - Royal Bank of Canada>
Description
Job Summary
Job Description
What is the opportunity?
Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us
Global Functions Technology (GFT) is part of RBC's Technology and Operations division. GFT's impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.
Global Functions Technology (GFT) is part of RBC's Technology and Operations division. GFT's impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. As Sr. Application Support Analyst, you will coordinate production support activities for all major systems and related subsystems to ensure the integrity of computer-generated data. Will apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
What will you do?
What do you need to succeed?
Must Have
Nice to have:
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
** Please Note-Rotational after-hours & weekend support is required. Support personnel are required to carry cell phone when on call. **
#LI-Post
#LI-Hybrid
#TechPJ
Job Skills
Computer Operations, Customer Service, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT) Infrastructure, Interpersonal Relationships, Standard Operating Procedure (SOP), System and Console Operations, System Applications, Systems SoftwareAdditional Job Details
Address:
120 WESTERN PKY:BEDFORDCity:
BEDFORDCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Technology and OperationsJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at