- Standard Product Work Shops - Training
- In-Depth Product Reviews - White Board (Chalk Talk) Sessions
- Health Checks / Assessments
- Post Operational Review of Product Implementations
- Product Upgrade / Migration Assessments
- Systems Performance Reviews
- Act as the primary onsite technical contact, providing customer visibility, advanced technical support and problem resolution for corporate customers, including issues raised to the highest levels of management
- SCCM Architecture knowledge with hands on experience regarding the inner workings of SCCM including Workflows
- 5 years SCCM administration or comparable experience in systems development, network operations, software support or I.T. consulting
- Supporting Current branch including most of the following: Content Delivery Optimization, Conditional Access, Desktop and Endpoint Analytics, CMPivot, Bitlocker management with CM, Office 365 deployment and update management
- 5 years working with Microsoft Server products
- Working with Group Policy, Active Directory, SQL, PowerShell
- Must enjoy working independently
- Meaningful experience with Microsoft enterprise software product offerings
- A passion for providing World class customer service
- Awareness of corporate environments and their business requirements
- Works well in a team environment, also comfortable being an individual contributor
- Integrating, deploying, and configuring Intune either in a co-management or standalone manner would be a nice skillset to bring to the role
- 5 years in software support, secure infrastructure, IT consulting, or related
- 5 years working with Enterprise customers in any of the following: providing customer technical readiness, delivery support services, on premise and remote technical support, solution development, account management; technical requirements gathering; broad evangelism through events (presentation skills) or related
- Good understanding of ITIL/Service Management, PROSCI or Sigma Six
- Risk analysis and Remediation Planning
- Ability to read/interpret the needs/wants of customer executives and leaders.
- Ability to tactfully handle and articulate customer critical issues and work in a high stress environment
- Perform/managed self-directed learning in a rapidly changing environment
-
Senior Customer Engineer
3 days ago
SADA Toronto, CanadaJoin SADA as a Senior Customer Engineer · Your Mission · As a Pre-Sales Customer Engineer at SADA, with a specialization in Data, you will work collaboratively with other architects and engineers to design, prototype, and inspire customers into Google Cloud services and proper ...
-
Senior Customer Engineer
1 day ago
SADA Toronto, Canada Full timeJoin SADA as a Senior Customer Engineer · Your Mission · As a Pre-Sales Customer Engineer at SADA, with a specialization in Data, you will work collaboratively with other architects and engineers to design, prototype, and inspire customers into Google Cloud services and properti ...
-
Senior Customer Engineer
1 week ago
SADA Toronto, Canada Full timeJoin SADA as a Senior Customer Engineer · Your Mission · As a Senior Customer Engineer at SADA, you will work collaboratively with other architects and engineers to design, prototype, and inspire clients into Google Cloud services and properties. You will partner directly with s ...
-
Custom Solutions Engineer
2 weeks ago
MillerKnoll Toronto, Canada Full timeWhy join us? · Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st cent ...
-
Engineering Manager, Customer Experience
2 weeks ago
Relay Financial Toronto, ON, CanadaTraditional banking has been a growth limiter rather than a growth enabler for business owners, and we're changing that. Relay is the all-in-one, collaborative money management platform. We're building for employer SMBs and their finance function, internal and external, and are f ...
-
Ventes Numériques D'entreprise
6 days ago
Microsoft Toronto, CanadaDans le domaine des ventes SMC et numériques, nous avons entrepris d'autonomiser nos clients grâce à la valeur unique du cloud Microsoft en construisant une organisation de étendue axée sur le numérique et dirigée à l'échelle mondiale, alignée sur ses partenaires. Dédiée à l'un d ...
-
Training Coordinator
1 week ago
Litmus Automation Toronto, Canada**Who is Litmus** · Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the Worl ...
-
Customer Success Advocate
4 days ago
Trelleborg Sealing Solutions (TSS) Toronto, CanadaThe Customer Success Advocate (CSA) is responsible for providing and achieving exceptional customer experiences and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities. Th ...
-
Division Manager
6 days ago
CY9 Toronto, CanadaCyient Inc. has an opening for an OSP Engineering Division Manager position located in our Toronto, Ontario office. You should have significant OSP design experience with both copper and fiber networks, experience overseeing and growing customer accounts, and significant supervis ...
-
Technical Specialist I
1 week ago
Clever Devices Toronto, Canada**As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of smart, sustainable technology that improves the quality of mobility in communities around the world.** · With growth ...
-
Aws Operations Manager
1 week ago
Amazon Web Services Canada, Inc. Toronto, CanadaExcellent oral and written communication skills in both Portuguese and English - Engineering, Computer Science, IT Degree or equivalent experience. - 7+ years' experience in managing engineering teams in high-paced operations environment with 5+years as a senior manager with a tr ...
-
Technical Account Manager
5 days ago
Red Hat Software Toronto, CanadaAbout the job: · Red Hat's Technical Services team is looking for an experienced, enterprise-level engineer to join us as a Platform Technical Account Manager (TAM) in Eastern Canada. In this role, you'll work with a small set of key customers to provide hands-on technical and ar ...
-
Chief Product Officer
1 day ago
MANI WONDERS Toronto, CanadaMani Wonders Inc. is a leading product design brand in the fashion technology space. Our precision-engineered lifestyle products are designed in Toronto and distributed worldwide. At Mani Wonders, we believe in creating products that combine innovation, style, and functionality t ...
-
Technical Account Manager, Cloud Consulting
8 hours ago
Google Toronto, Canada**Minimum qualifications**: · - Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. · - 3 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transfor ...
-
Sales Support Associate
1 week ago
Equinix Toronto, Canada**Who are we?** · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organiza ...
-
Train Control Management Systems
8 hours ago
CAD Industries Ferroviaires Ltée Toronto, Canada**Train Control Management Systems (TCMS) Technology Expert** · **Company**: · Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America's leader of full-service solutions in the freight, passenger and commuter rail industries ...
-
Deputy System Deployment
1 week ago
ALSTOM Toronto, CanadaReq ID:406665 · Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated syste ...
-
Aws Operations Manager
1 week ago
Amazon Web Services Canada, Inc. Toronto, CanadaExcellent oral and written communication skills in both French and English language - Engineering, Computer Science, IT Degree or equivalent experience. - 3+ years' experience in engineering teams in high-paced operations environment · ABOUT US · Amazon has a fast-paced environme ...
-
Head of Product
1 day ago
MANI WONDERS Toronto, CanadaMani Wonders Inc. is a leading product design brand in the fashion technology space. Our precision-engineered lifestyle products are designed in Toronto and distributed worldwide. At Mani Wonders, we believe in creating products that combine innovation, style, and functionality t ...
-
University Co-op Student
1 week ago
Hydro One Networks Inc Toronto, Canada**49515** - **Toronto** - **Temporary** - **12 months** · Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to ...
SCCM + Intune Customer Engineer - Ontario, Canada - JDA TSG
Description
At JDA Technical Services Group Canada Inc., we equip many of the world's major brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit (culture add) and can make a difference from the very start. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.
We have immediate opportunities for SCCM + Intune experts to join our team working as Customer Engineers (CE's). Positions are full time, salaried roles offering comprehensive benefits. A CE's time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000 companies. CE's support and assist customers in building, deploying, operating and optimizing complex enterprise environments. You will be responsible for customer satisfaction, deployment, adoption and support of SCCM +Intune initiatives.
Canadian Reliability Status Clearance Required
Salary Range: CAD 105,000 – CAD 125,000
Travel: CE's are home based and deliver services typically via Microsoft Teams.
Primary work includes:
Since 2011, our mission has remained the same: to partner with clients helping to solve the toughest problems facing their businesses. We have been successful by applying a dynamic and forward-facing approach to business process improvement, outsourced managed services, best leveraging of technologies and talent solutions.
Our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we would thrive as an organization.
JDA TSG Canada Inc. welcomes & encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.