-
Development Support: Engine
5 days ago
Rockstar Games San Diego & Toronto Oakville, CanadaJob reference · _crt: · - Company Name · - Rockstar Games San Diego & Toronto · - Salary · - Competitive · - Location · - Oakville, Canada · - Country · - Canada · - Industry sector · - Programming · - Job start date · - ASAP · - Posted date · - 16/04/2023 · - Experience Level · ...
-
Development Support: Engine
1 week ago
Rockstar Games San Diego & Toronto Oakville, CanadaJob reference · _crt: · - Company Name · - Rockstar Games San Diego & Toronto · - Salary · - Competitive · - Location · - Oakville, Canada · - Country · - Canada · - Industry sector · - Programming · - Job start date · - ASAP · - Posted date · - 15/02/2023 · - Experience Level · ...
-
Cloud Support Engineer II
1 week ago
Amazon Web Services Canada, Inc. Toronto, Canada Full timeComo a maior provedora de serviços de nuvem do mundo, a Amazon Web Services (AWS) tem transformado o setor de computação em nuvem com mais de 200 produtos e serviços em destaque. As equipes de engenharia do AWS Support estão presentes em todo o globo e implementam soluções inovad ...
-
Technical Support Engineer
6 days ago
ABB Schweiz AG Burlington, ON, CanadaTechnical Support Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimension ...
-
Application Support Engineer
1 week ago
Job Title: Application Support Engineer · Location: Toronto, Canada · Company: beBee Professionals · Job Description: · We are looking for an experienced Application Support Engineer to join our team in Toronto. The successful candidate will be responsible for providing technical ...
-
Technical Support Engineer
4 hours ago
Experience AI Solutions Grimsby, CanadaSenior IT Systems Engineer · Start Date: as soon as possible. · Type of employment: Permanent · Number of Positions: 1 · Location: Grimsby, Ontario · Language skills: Strong English communication skills are required. · Perks: Join an organization that will allow you to make a dif ...
-
Staff Technical Support Engineer
6 days ago
ABB Schweiz AG Burlington, ON, CanadaTechnical Support Engineer · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimens ...
-
Support Engineer, Cloud
3 days ago
Sun Life Toronto, Canada Temps pleinDescription · de poste: What will you do? · Maintain and support end-to-end applications for the AWS Data & Analytics platform · Ensure appropriate prioritization and resolution of defects in accordance with agreed upon SLA · Ensure compliance with incident, problem and change ...
-
Help Desk Support Engineer
1 week ago
Help Desk Support Engineer · beBee Professionals is looking for a Help Desk Support Engineer to join our team in Mississauga. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. · Requirem ...
-
Synopsys, Inc. Burlington, ON, CanadaEvery software company has bugs in their code. We help those companies find the defects that cause their products to fail · Our products involve highly sophisticated, cutting-edge software algorithms to detect critical defects and security vulnerabilities in source code. Therefo ...
-
Project Manager
1 week ago
Ausenco Burlington, CanadaAusenco is a fast-growing company with big ideas. We redefine what's possible in some of the world's most complex projects and toughest environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 o ...
-
Quality Technician
2 days ago
Alberici Constructors, LTD Canada Burlington, CanadaAlberici Constructors, Ltd. is part of Alberici Corporation, a $2.6-billion North American construction firm recently ranked 31st largest General Contractor in Engineering News Record. · Alberici is searching for a** Quality Technician** who will provide quality assurance, qualit ...
-
Vice President
2 days ago
PVLabs Burlington, Canada**Vice President Operations**: · **PV Labs**: · **Burlington Ontario**: · **Summary**: · The Vice President, Operations is a dynamic, complex role that is new to the organization, and will be responsible for the innovative thinking, advanced operational strategies, executable pla ...
-
Quality Operations Specialist
1 week ago
DPS Group Burlington, Canada**Summary** · **Key Responsibilities** · - Oversee and review executed electronic and paper batch record documentation. · - Author and review SOPs, policies and batch production/testing records to ensure compliance and adherence to regulations/cGMP operations. · - Closely partner ...
-
Building Energy Simulation Specialist
1 day ago
DesignWorks Engineer & Inspections Ltd. Burlington, Canada**Building Energy Simulation Specialist - Burlington** · Hello and welcome to Design Works Engineering · We are a multi-discipline engineering firm inclusive of civil engineering, structural engineering, mechanical engineering, electrical engineering, energy modelling, and fire p ...
-
Applications Specialist
1 week ago
CIRCUIT CHECK INC Burlington, CanadaAt Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization ...
-
Specialist, Ip Network
1 day ago
Cogeco Connexion Inc Burlington, CanadaOur culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agil ...
-
Ie Specialist Ii
1 week ago
SCC UPS SCS, Inc. Burlington, Canada**Primary Job Posting Location**: · Burlington, Ontario Canada · Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know wh ...
-
Specialist, Ip Network
1 day ago
Cogeco Connexion Inc Burlington, CanadaNotre culture vous élève - il n'y a pas d'ego sur le chemin. Notre objectif commun? Nous voulons tous gagner pour nos clients. Nous visons à être toujours évolutifs, dynamiques et ambitieux. Nous croyons au pouvoir des connexions authentiques. Chaque employé fait partie de ce qui ...
-
Customer Service/inside Sales Representative
1 week ago
Coesia Burlington, Canada**About the Company** · FlexLink, located in Burlington Canada, is a global leader in the design and manufacturing of automated production and material flow solutions for the food & beverage, pharmaceutical, personal care, automotive, and electronic industries. Currently, there a ...
Senior Application Support Engineer H/F - Burlington, ON, Canada - Synopsys, Inc.
Description
Every software company has bugs in their code. We help those companies find the defects that cause their products to failOur products involve highly sophisticated, cutting-edge software algorithms to detect critical defects and security vulnerabilities in source code.
Therefore, our technical support issues can be highly complex solving them requires intelligence, insight, critical thinking and true technical expertise.
We are searching to find a smart, motivated Technical Support Engineer with C/C++, C#, and/or Java programming experience.We want to hire people who are eager to help the best engineers from the world's top companies (our customers) solve complex problems in their source code and development environments.
If you have this programming knowledge and a passion for helping engineers find solutions for software quality and security needs, then Synopsys is the right place for you.
Technical Support plays a critical role in retention by ensuring that customers realize the full value of their deployments through maximizing utilization and adoption.
The Technical Support Engineer will be responsible for resolving customer problems.In this role, you will provide technical support to customers, partners, field engineering (SE), implementation teams, CSMs, and other technical product groups by working closely with R&D and technical support staff to provide high-quality support to our customers.
You will be the customers trusted advisor and advocate, understand the customer's environment and business goals and work closely with the account team when neededTroubleshoot incoming customer problems through zoom calls, email and phone
This involves diagnosing, troubleshooting, and debugging live customer deployments, PoCs, and installations in progress, and providing ad-hoc training for customers when this is required.
This includes deployment, configuration, and usage scenarios.Research and respond to customer requests and provide detailed explanations to address questions and concerns from some of the world's brightest developers and software architects
Must be able to work off-hour or on-call shifts on an as-needed basis
BS/BA degree in Computer Science or equivalent work experience
Prior customer support experience with software applications
C/C++/C# or Java programming experience
CI/CD, DevSecOps, Kubernetes, cloud, networking, Linux, scripting, virtualization etc.
Experience with variety of industry hardware platforms and operating systems (Linux/Unix, Windows, etc.).
Extensive technical expertise; Ability to troubleshoot technical problems and demonstrate resourcefulness in obtaining necessary diagnostic information
Ability to use development tools, software, and advanced troubleshooting procedures. Must be able to tailor content to meet the needs of the client – experience with Salesforce.
Can handle multiple critical client support issues and can effectively communicate this to senior management
Smart, creative, energetic, conscientious, and enthusiastic persona
About the Synopsys Software Integrity Group Synopsys Software Integrity Group helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity.
Synopsys, a recognized leader in application security, provides static analysis, software composition analysis, and dynamic analysis solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior.
With a combination of industry-leading tools, services, and expertise, only Synopsys helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Synopsys considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law.
In addition, Synopsys complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.
Synopsys Inc. also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.#
