- With high integrity, lead Colleagues in providing Shangri-La hospitality from caring people according to restaurant and hotel standards.
- Ensure guests experience the highest quality 5 star culinary standards.
- Inspire a high level of creativity, personal commitment to service excellence and an emotional sense of gracious hospitality.
- Participate in recruitment, manage Colleagues and effectively coach, train, motivate, communicate, recognize, schedule, provide performance feedback, maintain high levels of team spirit and conduct performance correction if required.
- Manage the day-to-day culinary operation through hands-on personal involvement; effectively manage labour and food costs to budget.
- Maintain strict adherence to Food Safe and HACCP programs, ensuring cleanliness of all kitchen and prep areas, personal hygiene standards for all food handlers and monthly Hygiene Audits.
- Monitor that exhaust hoods, stoves, ovens, salamanders, deep freezers, steamers, filters, boiling pans, bain marie, hot and cold cabinets etc. are spotless and cleaned daily.
- Be passionate about food trends and creativity both locally and internationally; current on industry practices, provide creative input to food strategies and establish food tasting sessions.
- Inspect for cleanliness, maintenance and presentation plus safety of kitchen and ensures areas of deficiency are resolved to achieve service expectations.
- Participate in communication efforts within the department, ensuring effective communication amongst Colleagues and that reports are completed accurately and on-time, as required.
- Monitor portion control, food quality, inventory, proper food storage, food freshness, departmental recycling and culinary labour costs under direction of the Executive Chef.
- Verify that received goods are according to hotel standards.
- Represent the Executive Chef, in his/her absence and undertake other ad hoc related responsibilities, as required.
- Drives results Passion for food and strives to exceed expectations for culinary excellence with demonstrated understanding of international fine dining, wine and service standards commensurate the leading hotels in high profile cities in the world.
- Customer service People oriented with ability to put guest needs first.
- Detail oriented Strong organization skills, ability to prioritize workload, multi-task in a calm manner, with exceptional attention to detail.
- Highly motivated self-starter, self motivated with high levels of initiative and ability to motivate others through personal presence and personable, professional demeanor.
- Communication Excellent communication skills, 100% fluency in English with added ability to be an effective role model in culinary standards of conduct and grooming.
- Creativity, decision making and problem solving Responds promptly and reasonably when making decisions, ultimately ensuring successful problem resolution, seeks creative solutions to deliver high culinary standards.
- Safety Focus Demonstrates safe work practices and looks for ways to minimize culinary injuries.
- Exceptional leadership - Inspires employee commitment, loyalty and motivation through progressive workplace practices that foster teamwork, open communication, safety, respect, sincerity, helpfulness, courtesy and humility.
- Coaches and mentors Fosters a climate of continuous learning, growth and improvement, with a strong commitment to the career development of others.
- Emotional maturity - Internally proud, outwardly gracious and humble with demonstrated ability to maintain professional composure under pressure.
- Ethical conduct and responsibility Sets a positive example and fulfills responsibilities with the highest integrity, ethics and professionalism.
- Minimum 2 years culinary experience in world-class hotel.
- Minimum 1 years previous work experience in a similar capacity with an international world-class hotel designated at no less than 4 stars, mandatory.
- Previous experience in a renowned upscale restaurant and/or hotel required.
- Apprenticeship or college level accreditation, Red Seal certification or equivalent.
- Will be required to work nights, weekends, and/or holidays.
- Must be eligible to work in Canada.
-
Associate manager, audit and advisory services
Found in: Jooble CA O C2 - 3 days ago
Société Financière Manuvie Toronto, ON, CanadaNous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie ...
-
Associate manager, audit services
Found in: Jooble CA O C2 - 3 days ago
Société Financière Manuvie Toronto, ON, CanadaNous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie ...
-
Service Manager, Security Data
Found in: Talent CA C2 - 3 hours ago
CIBC Toronto, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
Community General Manager, Imperial Service
Found in: Talent CA C2 - 2 days ago
CIBC Toronto, Canada Temps pleinNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
-
Service Manager
Found in: Jobgoal CA C2 - 2 days ago
Cintas Ontario, CanadaCintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of ...
-
Associate manager, audit and advisory services
Found in: Jooble CA O C2 - 3 days ago
Société Financière Manuvie Toronto, ON, CanadaNous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie ...
-
Manager, Management Services
Found in: Jooble CA O C2 - 3 days ago
AGF Management Limited Toronto, ON, CanadaFounded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth businesses. Our sui ...
-
Service Manager
Found in: Jooble CA O C2 - 3 days ago
Canadian Fire Alarm Association Ontario, CanadaFrom: Steadfast Safety Services a registered CFAA Member · The opportunity to do highly varied and interesting work, utilizing your full set of technical skills, and the opportunity to do something that will impact the everyday life of your customers. · We're Steadfast Safety S ...
-
Managed Services, Senior Service Manager
Found in: Appcast CA C2 Glassdoor - 2 days ago
Taleo BE Toronto, CanadaManaged Services, Senior Service ManagerEquinix is the world's digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, compl ...
-
Service Manager
Found in: beBee S2 CA - 3 weeks ago
Shangri-La Hotel Toronto, Canada Full timeShangri-La Toronto · In conjunction with the Executive Chef and F&B management team, provides leadership and direction to the culinary team to ensure the highest standards of food production, quality, taste, presentation and hygiene within the hotel; maximizing Associate, Guest a ...
-
Manager, Compliance Services
Found in: Appcast CA C2 A - 2 days ago
Loopstra Nixon LLP Toronto, CanadaLoopstra Nixon LLP is a dynamic team of client-focused lawyers who play a pivotal role in shaping the landscape of business and public law in Canada. With a commitment to delivering exceptional service through tailored client solutions, our top-tier team of legal talent possesses ...
-
Manager Consulting Services
Found in: Appcast CA C2 A - 7 hours ago
Botsford Associates Toronto, CanadaJob Title: Manager · Department: Professional Services · Reports to: Director of Consulting Service · Who We Are · We are a boutique management consulting and strategic staffing firm specializing in transformational work within financial services. As we continue to grow, we are s ...
-
Client Services Manager
Found in: Jobgoal CA C2 - 2 days ago
Rival Insurance Technology Ontario, CanadaWhat We Do · At Rival Insurance Technology, we specialize in providing management systems and connectivity solutions to the insurance industry. Our commitment to innovation, collaboration, and transformative technology drives us forward. With a legacy spanning over three decade ...
-
Manager of Office Services
Found in: Jooble CA O C2 - 3 days ago
Momentum Financial Services Group Toronto, ON, CanadaFull-time Momentum Financial Services is a leading provider of financial services in North America. Backed by a retail network of over 400 locations, we provide access to cash and related products to help our customers achieve their goals. Through this ever-evolving suite of serv ...
-
Manager of Support Services
Found in: Jooble CA O C2 - 2 days ago
WoodGreen Community Services Toronto, ON, Canada Full timeCompetition # CC Manager, Housing Support Programs · Employment Type: Full Time (Non)-Bargaining Unit · Onsite – Limited Opportunities to work remotely · Program Overview – Housing Support Programs, Homes for Good, Community Care, 800 Vaughan Road · Homes for Good (HFG) is an ...
-
Services Site Manager
Found in: Jooble CA O C2 - 3 days ago
Umicore Belgium Ontario, CanadaAdministration · Powering the cars of the future. We are the leading circular materials technology company fulfilling its mission to create materials for a better life. Umicore is preparing to build a battery materials production plant in Loyalist Township, Ontario - the first o ...
-
Customer Service Manager
Found in: Jobgoal CA C2 - 2 days ago
Kitrecruitment Ontario, CanadaOur client, a proven industry leader in the building materials sector, is actively looking for a Customer Service Manager to join their team. Be part of this company's continued success The client is located near the West Etobicoke and Mississauga border. · Customer Service Mana ...
-
Client Service Manager
Found in: Jooble CA O C2 - 3 days ago
BOSCOV'S Toronto, ON, CanadaClient Service Manager · ______________________________________________________________________Location: Toronto Canada Type: Full-time Department: Financial Markets _______________________________________________________________________ Summary A Client Services Manager will be ...
-
Manager of Office Services
Found in: Jooble CA O C2 - 3 days ago
Momentum Financial Services Group Toronto, ON, CanadaMomentum Financial Services is a leading provider of financial services in North America. Backed by a retail network of over 400 locations, we provide access to cash and related products to help our customers achieve their goals. · Through this ever-evolving suite of services, w ...
-
Media Manager, Services
Found in: Jooble CA O C2 - 1 day ago
Accessible Media Inc. Toronto, ON, CanadaAccessible Media Inc. (AMI) is a not-for-profit media company that entertains, informs, and empowers Canadians who are blind or partially sighted. Operating three broadcast services, AMI-tv and AMI-audio in English and AMI-télé in French, AMI's vision is to establish and support ...
Service Manager - Toronto, Canada - Shangri-La
Description
Shangri-La Toronto
In conjunction with the Executive Chef and F&B management team, provides leadership and direction to the culinary team to ensure the highest standards of food production, quality, taste, presentation and hygiene within the hotel; maximizing Associate, Guest and Owner satisfaction.
The following is considered mandatory for this position:
Shangri-La Toronto is compliant with its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and will provide reasonable accommodation in the application and interview process for this position upon request.
Other Requirements: