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    Commercial Operations Control Supervisor - Surrey, BC, Canada - The Grounds Guys

    The Grounds Guys
    The Grounds Guys Surrey, BC, Canada

    2 weeks ago

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    Description

    Here's the deal:

    we're awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service.

    We're a dedicated team of lawn care and landscaping experts that know how to make a great first impression.

    If you identify with any of these statements, we want to speak with you right away, so make sure to apply immediately.

    # You are passionate about serving others, including your crew, the customers, and the community.
    # You love the business side of business and enjoy assisting with routing, quality control, and covering when the owner is out of the shop.
    # Overall operations of the business:

    # You are quite literally the person that will observe the organization of work to identify and resolve training issues and take the necessary actions to ensure quality work.
    # You'll interact with and develop relationships with customers and identify, propose, and sell 'contract extra work' opportunities.
    # And you make sure that team members have the training they need.
    # You implement and maintain safety training, equipment maintenance, payroll reporting, completion of all services, routing and scheduling, gross margins, and reporting processes to the Owner.
    # You implement Grounds Guys franchise systems effectively and efficiently throughout the business.
    # You manage various personnel functions including hiring, promoting, merit recommendations, disciplinary actions, and vacation schedules of all field personnel and staff.

    Budget vs Actual Hours:
    Keeping jobs profitable is dependent on managing the time planned and spent at each job.

    Return Rates:

    You'll ensure quality control to make sure it's rare to ever need to go back to redo a job.

    Ensuring a healthy team environment and keeping people accountable will help reduce turnover.
    Building great relationships with each customer, and ensuring that they receive exceptional service, will keep them coming back.
    Full Utilization of Software & Processes: This helps make all the above possible.
    You will need to know your way around mowers, trimmers, tractors, etc.

    - If you don't already have them, you must be willing to complete training to get all required certifications and licenses within 6 months, if required.

    If you meet the requirements for the position, our system will schedule you for an interview immediately.
    #
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