Customer Service Representative - Winnipeg, Canada - The Dufresne Group

The Dufresne Group
The Dufresne Group
Verified Company
Winnipeg, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Customer Service Representative Full Time Career Opportunity


Dufresne Furniture and Appliances is currently seeking a Full Time
Customer Service Representative for our
Winnipeg store located at
1750 Ellice Avenue.


As a Customer Service Representative, you will support our guests in store and through the after sales experience.


Dufresne Furniture and Appliances is committed to investing in our team members; we offer:

  • Market competitive wages;
  • Comprehensive benefits plan, assistance program and excellent employee discounts;
  • Employer Sponsored Retirement Savings Plan;
  • Career growth and continuous development;
  • Respectful working environment with strong company values;
  • World class training programs within sales, leadership and more;
  • To work at one of Canada's Best Managed Companies.

As a Customer Service Representative, you will:

  • Ensure excellent customer service by responding to our guests' needs consistent with company standards, culture, and business practices.
  • Ensure efficiency and accuracy in relation to:
  • guest orders
- guest inquiries (in person/on phone)
- cash and financial management

  • Always keeps the customers' best interest in mind.
  • High school diploma
  • 1 year of experience in a customer service or hospitality environment
  • Demonstrated working knowledge of MS Office products.
  • Able to work retail hours (days/evenings and weekends required)
  • Excellent communication and interpersonal skills
  • Able to handle difficult situations diplomatically and professionally
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