Jobs
>
London

    Customer Care Agent - London, Canada - Allstate Canada

    Allstate Canada
    Allstate Canada London, Canada

    6 days ago

    Default job background
    Insurance
    Description

    Who is Allstate:

    Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit For safety tips and advice, visit

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

    Role Designation: Hybrid

    Address: 2665 Fanshawe Park Rd W #1, London, ON N6G 5B4

    Benefits to joining Allstate

    • Flexible Work Arrangements
    • Employee discounts (15% on auto and property insurance, plus many other products and services)
    • Good Office program (receive up to 400$ back after purchasing office equipment)
    • Student Loan Payment Matching Program for Government Student loans
    • Comprehensive Retirement Savings Program with employer matched contributions
    • Annual Wellness allowance to support employees with improving health and wellbeing
    • Personal reflection day
    • Tuition Reimbursement
    • Working within the community and giving back

    Job description:

    The Customer Care Agent takes the "You're in Good Hands" philosophy and makes it real – delivering on our promises to consumers every day. Our agencies are open from 9am to 6pm Monday to Friday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately.

    Accountabilities:

    • Respond to customer inquiries about their policy in a professional manner.
    • Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
    • Provide personalized service while being a Trusted Advisor with respect to insurance.
    • Promote Allstate features and benefits as part of ongoing portfolio reviews.
    • Manage policy renewal process and client inquiries to make changes to their policies.
    • Reply to on-line requests as required.
    • Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
    • Meet and exceed key performance and attendance metrics.

    Qualifications:

    • Post-secondary education or equivalent work experience
    • Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
    • Greater than 1 year customer service experience
    • Proficient computer skills in MS Office applications.
    • This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.
    • Ability to work evenings

    Bonus Qualifications:

    • Call center, face to face customer service experience and insurance experience is preferred.

    Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs

  • EightSix Network Inc

    Customer Care Agent

    1 week ago

    EightSix Network Inc London, ON, Canada

    Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "Yo ...

  • Allstate

    Customer Care Agent

    1 week ago

    Allstate London, ON, Canada

    Who is Allstate: · Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and em ...

  • Allstate Canada

    Customer Care Agent

    1 day ago

    Allstate Canada London, ON, Canada

    Who is Allstate: · Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and em ...

  • Allstate Canada

    Customer Care Agent

    1 week ago

    Allstate Canada London, Canada

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employ ...

  • Allstate Canada

    Customer Care Agent

    1 week ago

    Allstate Canada London, ON, Canada

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employ ...

  • Century 21 First Canadian Corp

    Brokerage Listing Administrator

    1 week ago

    Century 21 First Canadian Corp London, Canada

    **Responsibilities**: · 1. Oversee and maintain property listings, including data entry, listing updates, and record keeping in the company's database and MLS systems. · 2. Collaborate with agents to ensure all listing information is accurate, complete, and up-to-date, including ...

  • Desjardins Insurance - Randy Vegso

    Insurance Office Representative

    1 week ago

    Desjardins Insurance - Randy Vegso London, Canada

    **Office Representative - Desjardins Insurance Agent Team Member** · Location: London, ON Type: Full Time · Do you love sales? Are you someone that delivers the best in customer service? Then we want to hear from you. · **Position Overview**:Successful Desjardins Insurance Agent ...

  • Shelto Inc.

    Mortgage Agent

    4 days ago

    Shelto Inc. London, Canada

    **This is a purely a commission based employment** · **This job needs Mortgage Agent License or Completion of Mortgage Agent Course** · **If you DO NOT have any one of above, please DO NOT Apply** · Are you a new or an experience Mortgage Agent, looking for a brokerage who can he ...

  • Santa Sells Houses Team

    Office Manager

    1 week ago

    Santa Sells Houses Team London, Canada

    **Key Responsibilities**: · - Complete client care and follow-up tasks · - Keep database up to date as possible, actively look for ways to improve it · - Complete administrative tasks for team members · - Update and manage CRMs and transactional software while actively considerin ...

  • Hicks Insurance Services

    Entry Level Insurance Agent

    1 week ago

    Hicks Insurance Services London, Canada

    _**What if your job was more than just a paycheck?**_ · If you're a driven individual who knows you've got room to grow and you'd like to see how far you can go in an organization that values doing things the right way, you might be a perfect fit for Hicks Insurance Services Comp ...

  • X-Copper Professional Corporation

    Paralegal

    3 days ago

    X-Copper Professional Corporation London, Canada

    **Position**: Licensed Paralegal · **Job Type**: Full-Time · **Hours**: Monday - Thursday (8:30am-5:30pm), Friday (8:30am-5:00pm) · **Salary**: Based upon experience · X-Copper is an industry leading law firm specializing in traffic & criminal offences. Our team of experienced La ...

  • Century 21 First Canadian Corp

    Real Estate Brokerage Sales Administrator

    1 week ago

    Century 21 First Canadian Corp London, Canada

    About us: · Century 21 First Canadian has been leading London, Ontario's real estate market with unparalleled dedication and unwavering commitment to excellence. We're proud of our status as the city's top real estate brokerage in units produced and are devoted to upholding this ...

  • X-Copper Professional Corporation

    Admin/paralegal

    2 days ago

    X-Copper Professional Corporation London, Canada

    **Position**: Admin/Paralegal · **Job Type**: Full-Time · **Hours**: Monday - Friday (8:30am-5:00pm) · **Salary**: Based on experience · X-Copper is an industry leading law firm specializing in traffic & criminal offences. Our team of experienced Lawyers, Paralegals & former Poli ...

  • X-Copper Professional Corporation

    Paralegal

    3 days ago

    X-Copper Professional Corporation London, Canada

    **Position**: Licensed Paralegal · **Job Type**: Full-Time · **Hours**: Monday - Thursday (8:30am-5:30pm), Friday (8:30am-5:00pm) · **Salary**: Based upon experience · X-Copper is an industry leading law firm specializing in traffic & criminal offences. Our team of experienced La ...

  • Four Points by Sheraton Hotel & Suites London ON

    Guest Service Agent

    1 week ago

    Four Points by Sheraton Hotel & Suites London ON London, Canada

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks Coffee and Bentley's Lounge, is looking for an energetic Guest Service Agent to join our team. · **Responsibilities** ...

  • Sotheby's International Realty Canada

    Brokerage Conveyancer

    1 week ago

    Sotheby's International Realty Canada London, Canada

    Sotheby's International Realty Canada is looking for a professional, self-motivated, and client-driven Brokerage Conveyancer with a friendly and enthusiastic personality to join our London, Ontario conveyance team. · Sotheby's International Realty Canada has over 35 offices natio ...

  • Southbridge Care Homes

    Housekeeping Aide

    4 days ago

    Southbridge Care Homes London, Canada

    Home: Chelsey Park · Location: London, ON · Position: Housekeeping Aide · **Ask yourself three questions**: · - Are you looking for a role with tons of opportunity for career advancements? · - Are you ready to be part of a team that will truly value your hard work, dedication and ...

  • Serco North America

    Customer Service Agent 1

    1 week ago

    Serco North America London, Canada Part time

    Position Description: · SERCO is offering a starting hourly rate of **$18.89** · If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. · You will be part of a professional team which ...

  • Homewood Suites by Hilton

    Guest Services Agent/night Auditor

    1 day ago

    Homewood Suites by Hilton London, Canada

    Job Overview: · **Duties**: · - Greet and welcome guests in a friendly and professional manner · - Assist guests with check-in and check-out procedures · - Handle guest inquiries, requests, and complaints promptly and courteously · - Provide information about hotel facilities, se ...

  • Southbridge Care Homes

    Housekeeping Aide/laundry Aide-chelsey Park Ltc

    1 day ago

    Southbridge Care Homes London, Canada

    Home: Chelsey Park · Location: London, ON · Position: Housekeeping and Laundry Aide · The Housekeeping Aide reports to the Support Service Manager, and maintains high standards of cleanliness and sanitation throughout the client's home by cleaning and sanitizing rooms and furnish ...