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Milton

    Bilingual Customer Service Representative - Milton, Canada - CB Canada

    CB Canada
    CB Canada Milton, Canada

    6 days ago

    Cb Canada background
    Description

    Bilingual Customer Service Representative
    (English / French)
    Starting from $62,000 to $70,000 per year

    PLUS a $2,500 Sign-on Bonus

    Toronto Branch

    3333 James Snow Parkway, Milton, ON L9T 8L1

    Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

    Hours: Various shifts available.

    Position Responsibilities

    • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
    • Communicate with customers via phone, email and chat.
    • Solve customer problems and find best possible solutions.
    • Help customers navigate Uline's website and place orders online.
    • Provide knowledgeable answers to questions about products, pricing and availability.
    • Respond to shipping inquiries and answer order status questions.
    • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

    Minimum Requirements

    • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
    • Bilingual (English / French) -100% in both verbal and written forms.
    • Desire to provide the best possible experience for our customers.
    • Thrive in a fast-paced environment with coaching support.

    Benefits

    • Company-paid extended health coverage that includes medical, dental and vision after only 30 days.
    • Basic life insurance, disability and wellness programs.
    • RRSP with 5% employer match, eligible after 30 days.
    • Paid holidays and generous paid time off.
    • Bonus programs that include annual performance, sales goals and profit sharing.

    Employee Perks

    • Best-in-class, clean, modern facilities.
    • First-class fitness center.

    About Uline

    Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,500 employees across 12 locations, it's time you joined Uline.

    Uline is proud to operate as a drug-free workplace.

    Uline is an Equal Opportunity Employer

    #LI-BA2
    #LI-TOR001
    (#IN-TORCS)

    Our employees make the difference and we are committed to offering exceptional benefits and perks Explore "> to learn more

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