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    General Manager - St. Catharines, Canada - Employment Professionals Canada

    Employment Professionals Canada
    Employment Professionals Canada St. Catharines, Canada

    4 days ago

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    Description

    We are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our company and ensuring that all processes run smoothly. This is a key leadership role that requires strong organizational skills, attention to detail, and the ability to effectively manage a team.

    Responsibilities:
    - Develop and implement operational strategies and procedures to improve efficiency and productivity
    - Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
    - Collaborate with cross-functional teams to streamline processes and optimize resource allocation
    - Manage and mentor a team of employees, providing guidance and support as needed
    - Ensure compliance with industry regulations and company policies
    - Identify opportunities for cost reduction and implement cost-saving initiatives
    - Oversee inventory management and procurement processes
    - Monitor customer satisfaction levels and implement strategies to enhance customer experience
    - Conduct regular performance evaluations for team members
    • Business knowledge to be able to budget, forecast and plan
    • Lead personnel and ensure procedures are followed properly
    • Liaise with HR to ensure progressive discipline is conducted properly
    • Help to ensure location consistency is being achieved
    • Oversee sales staff and ensure targets are met and follow ups are being done
    • Help with business planning and budget needs
    • Help to develop business further and help to provide ideas for growth
    Experience:
    - Proven experience in operations management or a similar role
    - Strong knowledge of operational best practices and industry standards
    - Excellent leadership and team management skills
    - Exceptional problem-solving abilities and decision-making skills
    - Strong analytical skills with the ability to interpret data and make data-driven decisions
    - Excellent communication and interpersonal skills
    - Proficient in using productivity tools such as Microsoft Office Suite

    We offer competitive compensation packages, including benefits such as health insurance, retirement plans, paid time off. If you are a motivated individual with a passion for operations management, we would love to hear from you.

    Employment Professionals Canada is an equal opportunity employer. If this email is not accessible to you or you would like to request an alternate format, please contact us.
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