- Engage in meaningful conversations with customers and deliver exceptional customer service
- Drive sales to achieve the required daily, weekly and monthly targets
- Work well in a team environment and use available resources to ensure that the customer and store expectations are met
- Provide customers with relevant information, products and guidance (within reason) regarding their natural health needs
- Replenish and stock merchandise appropriately on displays
- Maintain a safe, clean and organized working and shopping environment
- Maintains an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department
- Process transactions via POS system
- Comply with all company rules, regulations, policies and sanitation standards
- Must have knowledge of natural health, including vitamins, supplements, and nutrition
- 1-2 years of Health Product Knowledge is an asset
- Basic understanding of sales principles and customer service practices
- On going and up to date knowledge regarding nutrition trends and attaining optimal health
- Knowledge of customer and market dynamics and requirements
- Strong communication, interpersonal and organizational skills
- Ability to read, write and effectively communicate in English with customers, peers and management
- Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business
- Ability to work as part of a team and take initiative independent of direct supervision
- Physical demands: This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, lifting and climbing ladders
- Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
- Available to work a variety of hours, which may include early mornings, evenings, weekends and overnight shifts
- Excellent Customer Service
- Knowledge of Natural Health
- Strong passion for health and wellness; desire to achieve service excellence
- Organization and Merchandising Skills
- Sales Driven
- Product Knowledge
- Dependability
- Attention to Detail
- Energetic, positive and confident disposition and ability to think creatively and quickly
- Time Management
- Team Player and Interpersonal Skills
- Strong Written and Verbal Communication
- Awesome work environment and company culture
- Medical Benefits and flex spending account for Full-time employees
- Goodlife Corporate membership
- Employee discounts
- Career focused continuing education
- Internal opportunities for growth
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Product Specialist - Stoney Creek, Canada - Healthy Planet
Description
Product Specialist
Healthy Planet is looking for an experienced Product Specialist to assist with the sales and operations of Healthy Planet. The successful candidate will be responsible for demonstrating and explaining products, methods or services while processing sales quickly, accurately and efficiently. This position is perfect for a team player who has a strong background in holistic health, nutrition, health and wellness, customer service and is passionate about living an active lifestyle
Responsibilities
Requirements
Product Specialist Top Skills & Must Haves:
What We Offer
At Health Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
