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    Support Analyst - Hamilton, Canada - beBee Professionals

    beBee Professionals
    beBee Professionals Hamilton, Canada

    Found in: beBee Professionals CA - 1 day ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description
    We at beBee Professionals are looking for a Support Analyst to join our team in Hamilton.

    The successful candidate will be responsible for providing technical support to our customers and ensuring that our systems are running smoothly.


    The ideal candidate should have a degree in Computer Science or a related field, as well as experience in troubleshooting and resolving technical issues.

    They should also have excellent communication and customer service skills, and be able to work independently and as part of a team.


    The Support Analyst will be responsible for:

    • Troubleshooting and resolving technical issues
    • Responding to customer inquiries in a timely manner
    • Monitoring system performance and making recommendations for improvement
    • Developing and maintaining documentation for system processes
    • Assisting with the development and implementation of new systems
    If you are interested in this position and meet the requirements, please apply on beBee.
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