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St. Catharines

    Support Analyst - St. Catharines, Canada - beBee Professionals

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    Customer Support Representatives Freelance Customer Service / Support
    Description
    We at beBee Professionals are looking for a Support Analyst to join our team in St. Catharines. The successful candidate will be responsible for providing technical support to our customers and internal teams.


    The ideal candidate should have a Bachelor's degree in Computer Science or a related field, as well as experience in customer service and technical support.

    The candidate should also have excellent problem-solving skills, be able to work independently, and have strong communication and interpersonal skills.


    The Support Analyst will be responsible for troubleshooting customer issues, providing technical advice, and escalating issues to the appropriate teams.

    The successful candidate will also be responsible for maintaining customer records and providing feedback to the customer service team.

    If you are interested in this position and meet the requirements, please apply on beBee. We look forward to hearing from you

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